CBO Billing Specialist

Henry Ford Health; Troy (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Henry Ford Health is seeking a CBO Billing Specialist to support the financial health of our hospitals, clinics, and employed physician practices in Michigan. You will manage insurance accounts receivable, ensure accurate claim submissions, and resolve payer denials to optimize revenue cycle processes.

In this role, you will work independently to prioritize tasks, follow third-party payer requirements, and help maintain compliant billing across HFH locations.

Qualifications

• Two years of experience in an office or healthcare-related environment.
• Familiarity with CPT/HCPCS codes and revenue coding preferred.
• Strong attention to detail and ability to work independently.

Responsibilities

• Ensure accuracy and completeness of patient financial, insurance, and demographic information for compliant claim submissions.
• Resolve payer denials and follow up on claims requiring additional payer response.
• Oversee billing and collection of payments across all HFH hospitals, outpatient clinics, and employed physician practices.
• Work independently to prioritize tasks and meet third-party payer requirements.

Skills

Healthcare revenue cycle

Accounts receivable

Payer denials management

Attention to detail

Education

High school diploma or equivalent

Tools

Medical billing software

EHR systems

Microsoft Excel

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Our team plays a critical role in ensuring the financial health of our organization, supporting all HFH hospitals, outpatient clinics, and employed physician practices.

Role Overview

As a CBO Billing Specialist, you'll manage insurance accounts receivable, ensuring accurate and compliant claim submissions to third-party payers. Your work supports the financial integrity of Henry Ford Health, enabling us to provide exceptional care to our patients. This role is vital to resolving payer denials, following up on claims, and optimizing revenue cycle processes.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Ensure accuracy and completeness of patient financial, insurance, and demographic information for compliant claim submissions.
• Resolve payer denials and follow up on claims requiring additional payer response.
• Oversee billing and collection of payments across all HFH hospitals, outpatient clinics, and employed physician practices.
• Work independently to prioritize tasks and meet third-party payer requirements.

Qualifications

Required Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of experience in an office or healthcare-related environment.

Preferred Qualifications

• Prior experience in a healthcare revenue cycle role.
• Familiarity with medical terminology, CPT/HCPCS codes, and revenue coding.

Additional Information

At Henry Ford Health, you’ll find opportunities for career growth, collaboration with dedicated professionals, and the chance to contribute to mission-driven work. We foster a learning environment where you can develop your skills and make a meaningful impact.