CBO Patient Financial Experience Specialist

Henry Ford Health; Troy (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health in Michigan is seeking a CBO Patient Financial Experience Specialist to ensure accuracy of patient financial, insurance and demographic information. This role focuses on true and residual self-pay accounts and adheres to established policies and procedures.

The ideal candidate has a high school diploma and at least one year of experience in a healthcare revenue cycle. Strong communication and data management skills are essential to support patient accountability and efficient

Qualifications

• High school diploma or equivalent required.
• One year prior experience in a healthcare revenue cycle position required.

Skills

Effective communication

Work independently

Patient data management

Healthcare billing policies

Education

High school diploma or equivalent

One year experience in healthcare revenue cycle

Job description

Job Description

GENERAL SUMMARY: Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures - the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.

Qualifications:
Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or equivalent
• One-year prior experience in a healthcare revenue cycle position

PREFERRED QUALIFICATIONS:

• College coursework in accounting, business, or healthcare administration
• Intermediate knowledge of Microsoft suite products

CORE COMPETENCIES:

• Effective communication with patients, colleagues, and leadership
• Ability to work independently
• Proficiency in patient financial, insurance, and demographic information management
• Knowledge of healthcare billing policies and procedures