CBG USAC Sales Operations Leader

3M; Minnesota; On-site; USD 221,591 - 270,834; Full time

Benefits offered by this job

Medical, Dental & Vision

Health Savings Accounts

Disability Benefits

Life Insurance

Retirement Benefits

Paid Absences

Voluntary Benefits

Job summary

3M seeks a CBG USAC Sales Operations Leader to drive sales operations across USAC, aligning pricing, rebates, MDF, and incentive programs with commercial priorities in a fast‑paced environment. You will partner with Commercial Excellence, USAC sales leadership, finance, and cross‑functional teams to improve governance and process efficiency.

Onsite at the 3M Center in Maplewood, MN four days a week, with up to 20% travel domestically or internationally, you will lead pricing governance,

Qualifications

• Bachelor’s degree or higher (completed and verified prior to start).
• Ten (10) or more years’ experience in sales operations, pricing operations, and/or sales performance management in a private, public, government, or military environment.
• Three (3) years’ experience in operational pricing, including invoice pricing, price changes, deal pricing, and promotional pricing.
• Three (3) years’ experience managing trade spend programs, including rebates and Market Development Funds.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Responsibilities

• Lead sales operations across USAC to support commercial priorities, business performance, and strategic objectives.
• Serve as a key operational partner to Commercial Excellence and USAC sales leadership, ensuring strong governance, scalability, and process effectiveness.
• Oversee operational pricing, including invoice pricing, price changes, deal and deviated pricing, promotional pricing, and trade spend programs such as rebates and MDF.
• Lead sales incentive plan definition, administration, quota management, and exception governance across USAC.
• Drive continuous improvement in pricing and incentive processes to enhance accuracy, responsiveness, transparency, and operational efficiency.
• Partner with sales, finance, and cross‑functional teams to strengthen decision‑making, pricing discipline, and alignment to business goals.
• Lead issue resolution, exception handling, and the development of tools, systems, and standard practices to improve execution and control.

Skills

Sales operations leadership

Pricing operations

Incentive management

Cross-functional collaboration

Data analysis

Process improvement

Stakeholder influence

Education

Bachelor's degree or higher

Job description

CBG USAC Sales Operations Leader

Collaborate with innovative 3Mers around the world.

Key Responsibilities

• Lead sales operations across USAC to support commercial priorities, business performance, and strategic objectives.
• Serve as a key operational partner to Commercial Excellence and USAC sales leadership, ensuring strong governance, scalability, and process effectiveness.
• Oversee operational pricing, including invoice pricing, price changes, deal and deviated pricing, promotional pricing, and trade spend programs such as rebates and MDF.
• Lead sales incentive plan definition, administration, quota management, and exception governance across USAC.
• Drive continuous improvement in pricing and incentive processes to enhance accuracy, responsiveness, transparency, and operational efficiency.
• Partner with sales, finance, and cross‑functional teams to strengthen decision‑making, pricing discipline, and alignment to business goals.
• Lead issue resolution, exception handling, and the development of tools, systems, and standard practices to improve execution and control.

Required Qualifications

• Bachelor’s degree or higher (completed and verified prior to start).
• Ten (10) or more years’ experience in sales operations, pricing operations, and/or sales performance management in a private, public, government, or military environment.
• Three (3) years’ experience in operational pricing, including invoice pricing, price changes, deal pricing, and promotional pricing.
• Three (3) years’ experience managing trade spend programs, including rebates and Market Development Funds.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Additional Qualifications

• Sales operations leadership experience, including strong knowledge of sales incentive administration, quota management, and exception handling.
• Experience operating in complex commercial environments, including consumer, CPG, retail, and matrixed organizations.
• Proven ability to lead cross‑functional and global teams and influence senior stakeholders across sales, finance, and business leadership.
• Strong analytical mindset, with the ability to use data, digital tools, AI‑enabled processes, and modern sales technologies to improve decision‑making.
• Excellent communication, facilitation, and change leadership skills.

Work Location

• Onsite: Must work at least four days a week at the 3M Center in Maplewood, MN.
• Travel: May include up to 20% domestic/international.
• Relocation: May be authorized.

Compensation and Benefits

The expected compensation range for this position is $221,591 - $270,834, which includes base pay plus variable incentive pay, if eligible. The range may vary based on factors such as relevant knowledge, training, skills, work location, and experience. Additional benefits include Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences, and Retirement Benefits.

Additional information is available at 3M Benefits Overview.

3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.