Cavern Tour Guide & Guest Experience Pro

Natural Bridge Caverns, Inc.; San Antonio (TX); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Health Insurance 80%

Life Insurance $20,000

401K and Roth 4% match

Paid Time Off

Vacation & Sick Leave

Tuition Reimbursement $5250

Free Admission for you and family

Employee Discounts

Career Advancement

Job summary

Natural Bridge Caverns is seeking an energetic Cavern Tour Guide to welcome guests, share engaging stories, and ensure every tour is exceptional. Training is provided in-house, so no prior tourism experience is required. When not guiding, you may work in retail or concessions, operate the POS system, and help keep facilities clean and presentable.

Flexible schedules and opportunities for career advancement are offered, with competitive hourly wages and benefits for full-time employees.

Qualifications

• Present themselves as happy, kind, knowledgeable, and patient when speaking to guests.
• Ability to operate the Point of Sale system when not guiding tours.

Responsibilities

• Lead engaging cavern tours and share informative, entertaining stories with guests.
• Maintain a positive, welcoming demeanor and answer guest questions during tours.
• Assist with retail or concession duties when not in the cave, including POS tasks.
• Keep grounds and facilities clean and presentable for guests.
• Participate in in-house training during the first week of employment.

Job description

Natural Bridge Caverns is seeking an energetic Cavern Tour Guide to welcome guests, share engaging stories, and ensure every tour is exceptional. Training is provided in-house, so no prior tourism experience is required. When not guiding, you may work in retail or concessions, operate the POS system, and help keep facilities clean and presentable.

Flexible schedules and opportunities for career advancement are offered, with competitive hourly wages and benefits for full-time employees.