Cave Tour Guide — Safety, Stories & Exploration

Colossal Cave; Vail (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Colossal Cave in Vail, Arizona, invites qualified candidates to join our team as a Cave Tour Guide. You will assist with all cave tours, leading or co-leading as necessary, with a strong focus on guest safety and protecting the cave environment.

You will follow detailed scripts, participate in ongoing training, coordinate reservations for school and group tours, and assist with safety checks and maintenance to ensure a engaging and safe visitor experience.

Qualifications

• Must be self motivated with the ability to perform with the highest professional and ethical standards.
• Must respond well to a changing work environment and able to perform at the highest level with minimal direction.
• Must demonstrate effective written and verbal communication skills.
• Must be very agile and able to conduct/participate in extended and advanced cave tours. This position involves frequent bending, twisting, lifting, squatting and crawling.

Responsibilities

• Adhere to the scheduling of the cave operations staff, special cave events, school and group tours and participate as requested
• Actively participate in the on-going cave maintenance activities including trash cleanup, changing of light bulbs, and utilizing the monthly checklist to ensure a clean and safe cave environment. Activities also include cleaning paths, walkways, displays, etc.
• Extreme attention and adherence to cave safety procedures to protect cave staff, guests and the cave at all times
• Be mindful of all cave equipment to ensure safety and effectiveness, including working flashlights, helmets in good condition, gloves (where and when needed) and immediate notification of needed repairs to the Cave Operations Lead
• Assist with the coordination of reservations for group tours with schools, churches, community groups, etc. to promote the cave and the company when requested
• Stay current with industry trends regarding protective cave gear and keep Cave Tour Lead informed
• Participate in the training schedule for tour guides and adhere to the detailed and appropriate scripts for each type of tour focusing on history, ecosystem and safety.
• Utilize the cave tour scripts to ensure accuracy and consistency of message
• Participate in staff training and guide enrichment as necessary
• Respect cave operation guidelines and rules and be accountable in following them
• Promptly inform the Cave Tour Lead or general maintenance of any structural or electrical issues within the cave requiring attention
• Keep Cave Tour Lead apprised of all cave concerns and brainstorm solutions

Skills

Self-motivation

Adaptability

Communication skills

Physical agility

Education

High school diploma

Job description

Colossal Cave in Vail, Arizona, invites qualified candidates to join our team as a Cave Tour Guide. You will assist with all cave tours, leading or co-leading as necessary, with a strong focus on guest safety and protecting the cave environment.

You will follow detailed scripts, participate in ongoing training, coordinate reservations for school and group tours, and assist with safety checks and maintenance to ensure a engaging and safe visitor experience.