Catering Shift Leader – Training, Scheduling & Quality

Compass Group USA; Ypsilanti (MI); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Free Meals

Paid Parking

Health Benefits

Weekend Shift Premium

Paid Holidays

More Benefits

Job summary

Compass Group USA at Eastern Michigan University in Ypsilanti, MI is hiring a full-time Catering Supervisor to oversee shift operations and manage associates. You will train staff, schedule workloads, and ensure policy adherence while delivering quality service for catering events.

The role emphasizes staff development, performance evaluations, and collaboration with management to meet safety and production standards. Benefits and competitive pay apply.

Qualifications

• Prior catering experience preferred; food service experience required.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules.
• Evaluate performance, reward high performers and discipline underperforming staff.
• Prepare production or sales reports and ensure quality, productivity and safety targets are met.
• Serve as the contact person for employee questions or time-off requests.
• Mentor employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Catering

Food Service

Team Leadership

Job description

Compass Group USA at Eastern Michigan University in Ypsilanti, MI is hiring a full-time Catering Supervisor to oversee shift operations and manage associates. You will train staff, schedule workloads, and ensure policy adherence while delivering quality service for catering events.

The role emphasizes staff development, performance evaluations, and collaboration with management to meet safety and production standards. Benefits and competitive pay apply.