Catering Services Director

Lensa; New York (NY); On-site; USD 85,000 - 95,000; Full time

Job summary

An established industry player is seeking a Catering Services Director to lead catering operations across multiple units. In this dynamic role, you will oversee event planning, manage a dedicated team, and ensure exceptional service delivery that meets client expectations. You will be responsible for developing innovative catering solutions, managing budgets, and driving marketing strategies to elevate the catering experience. This is a fantastic opportunity to make a significant impact in a vibrant environment where creativity and customer focus are paramount. If you thrive in a fast-paced setting and have a passion for catering, this position is perfect for you.

Qualifications

• 4+ years of experience in catering and events management.
• Bachelor's degree or equivalent experience required.

Responsibilities

• Lead catering operations and manage the catering team.
• Coordinate events, develop menus, and ensure client satisfaction.
• Manage budgets and financial goals for the catering department.

Skills

Event Coordination

Team Leadership

Budget Management

Client Relations

Catering Solutions Development

Education

Bachelor’s Degree

Job description

The Services Catering Director is a key leadership role that is responsible for leading the catering operations at a large account or coordinating multiple catering outlets at a single account. The Senior Catering Services Manager is responsible for planning and the execution of catering orders and special events. Additionally, this position will lead all aspects of and advise the catering team to implement all events in line with customer expectations.

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this world, truly sensory experiences, feeding your company culture.

Salary Range: The salary range for this position is $85,000 to $95,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant).

Job Description

The Catering Services Director is responsible for planning and leading the entire catering operation across multiple units or in a large account. The Catering Services Director will be responsible for the Catering team, planning, and completing catering orders and special events. Additionally, the Catering Services Director will be responsible for the budgets and financial goals of the department.

Job Responsibilities

1. Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration.
2. Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations.
3. Develop and implement catering solutions to meet customers’ needs.
4. Develop and maintain effective client and customer rapport.
5. Develop and implement an annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets.
6. Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency.
7. Implement new services to support base business growth and client retention.
8. Stay ahead of and advise clients, customers, and staff on current catering trends and products.
9. Facilitate the delivery of prepared food built from banquet event orders.
10. Participate in the sales process and negotiations of contracts and assist clients in planning special events.
11. Train and lead catering employees to ensure catering standards are followed.
12. Responsible for setting and delivering sales, food, and labor targets.
13. Responsible for execution of catering events of varied size and scope including staffing and management.
14. Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables.
15. Ensure compliance with all food, occupational, and environmental safety policies.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

1. Requires at least 4 years of experience.
2. Requires at least 1-3 years of experience in a management role.
3. Previous experience in events and catering required.
4. Bachelor’s degree or equivalent experience required.
5. Available to work event-based hours.
6. Complete Food Handlers and Alcohol Service Certifications as required.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.