Catering Service Manager

Placements24; Town of Texas (WI); On-site; USD 56,000 - 82,000; Full time

Benefits offered by this job

Overtime pay

Professional development

Supportive team environment

Uniform/work tools provided

Job summary

Placements24 in East London is seeking a dedicated Catering Service Manager to oversee the day-to-day operations of our catering services. You will lead a team of service professionals, manage event logistics, and uphold our reputation for exceptional quality and guest experiences.

You will coordinate with the kitchen and logistics teams, ensure flawless event delivery, and act as the primary client contact during events.

Qualifications

• Proven experience in a management or supervisory role within catering or hospitality.
• Strong understanding of food and beverage service operations, event planning, and client management.
• Excellent leadership, communication, and interpersonal skills.
• Highly organized with meticulous attention to detail.
• Flexible to work evenings, weekends, and holidays as events require.

Responsibilities

• Manage and supervise all aspects of catering service delivery during events, ensuring adherence to company standards and client requirements.
• Lead, train, and motivate catering staff to provide excellent customer service and efficient operations.
• Coordinate with the kitchen and logistics teams to ensure timely and accurate delivery of food and beverage services.
• Oversee event setup, including buffet presentation, table settings, and bar service, ensuring a high standard of presentation.
• Act as the primary point of contact for clients and venue representatives during events, addressing any issues or special requests promptly.
• Conduct post-event debriefs to gather feedback, identify areas for improvement, and ensure client satisfaction.

Skills

Management experience

Hospitality industry knowledge

Leadership

Communication skills

Organizational skills

Flexibility

Job description

About the Role

Our client is looking for a dedicated and experienced Catering Service Manager to oversee the day-to-day operations and client satisfaction for their catering services in East London . This role is central to ensuring that every event is executed flawlessly, from the initial client contact to the final delivery of service. You will lead a team of service professionals, manage event logistics, and uphold the company's reputation for exceptional quality and attention to detail. The ideal candidate is a proactive leader with strong organizational skills and a passion for delivering outstanding guest experiences in a dynamic environment.

Key Responsibilities

• Manage and supervise all aspects of catering service delivery during events, ensuring adherence to company standards and client requirements.
• Lead, train, and motivate catering staff to provide excellent customer service and efficient operations.
• Coordinate with the kitchen and logistics teams to ensure timely and accurate delivery of food and beverage services.
• Oversee event setup, including buffet presentation, table settings, and bar service, ensuring a high standard of presentation.
• Act as the primary point of contact for clients and venue representatives during events, addressing any issues or special requests promptly.
• Conduct post-event debriefs to gather feedback, identify areas for improvement, and ensure client satisfaction.

Requirements

• Proven experience in a management or supervisory role within the catering or hospitality industry.
• Strong understanding of food and beverage service operations, event planning, and client management.
• Excellent leadership, communication, and interpersonal skills.
• Highly organized with meticulous attention to detail and the ability to manage multiple tasks effectively.
• Flexibility to work varied hours, including evenings, weekends, and public holidays, as dictated by event schedules.
• A commitment to delivering exceptional service and creating memorable experiences for guests.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for overtime pay during peak seasons.
• Continuous training and professional development in hospitality management.
• A supportive team environment and exposure to diverse event types.
• Contribution towards professional attire and necessary work tools.