Catering Server Lead

Sifted; New York (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO (paid time off)

401(k)

Free lunch

Job summary

Sifted is seeking a Service Lead to support day-to-day leadership and key areas of the Sifted community operations. You’ll aid the Account Manager with operations and serve as a source of encouragement and support to the Host team.

In this role you’ll lead opening, shift operations, and closing, coordinate service, and act as the lead host for breakfast or lunch shifts. You’ll also ensure surveys are completed and work with partners daily.

Qualifications

• 1+ year experience in service/catering or brand ambassador industries, or an equivalent role.
• Comfortable learning and using hospitality + workplace technology platforms (Slack, Google Workspace, service apps, tablets, digital surveys, etc.)
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Practices impeccable verbal communication skills
• Has natural leadership tendencies
• Loves problem-solving
• Maintains a high degree of reliability + trustworthiness

Responsibilities

• Lead the community team through opening, shift operations, and closing
• Leading + coordinating service
• Serving as the lead host for the breakfast or lunch shift
• Ensuring the the host feedback survey is complete each shift and communicating updates to the Account Manager daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support

Skills

Leadership

Hospitality tech

Operational mindset

Highly organized

Problem solving

Multitasking

Verbal communication

Reliability

Tools

Slack

Google Workspace

Service apps

Tablets

Digital surveys

Job description

About the role

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations. In this role, you’ll play a critical role in our kitchen environment by aiding the Account Manager with operations and act as a source of encouragement and support to the Host team.

What you’ll be doing

• Leading the community team through opening, shift operations, and closing
• Leading + coordinating service
• Serving as the lead host for the breakfast or lunch shift
• Ensuring the the host feedback survey is complete each shift and communicating updates to the Account Manager daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support

Our ideal candidate

• Has 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Comfortable learning and using hospitality + workplace technology platforms (Slack, Google Workspace, service apps, tablets, digital surveys, etc.)
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Practices impeccable verbal communication skills
• Has natural leadership tendencies
• Loves problem-solving
• Maintains a high degree of reliability + trustworthiness

Perks + benefits

• Compensation : $26 per hour
• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
• 80 hours of PTO with each year of employment; paid winter break from Dec 24 - Jan 1
• 401(k) program available after six months of employment
• Free lunch during meal service
• Opportunities to take on larger roles within our organization + learn with a fast-growing start-up

Job Type: Full-time

Shift: Weekdays

Weekly day range: Monday - Friday // 7am-3pm

Eligibility : This position must maintain a ServSafe Food Handler certification

Work environment : This is a position based both in a commercial kitchen and on-site in client offices

Physical requirements : This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach