Catering Sales Manager - Wyndham Deerfield Beach Resort

Wyndham Deerfield Beach Resort; Ocean Vue (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Wyndham Deerfield Beach Resort is seeking a talented Catering Sales Manager to lead the sales process for our catering services. You will identify and develop corporate opportunities, build lasting client relationships, and close sales while delivering outstanding service.

The ideal candidate will possess strong communication, organizational, and multitasking abilities, with a focus on meeting high standards of hospitality and ensuring profitable catering operations.

Qualifications

• Proven experience in sales and catering management, preferably in a hotel or resort.
• Excellent customer service and interpersonal skills.
• Knowledge of the local market and catering industry.
• Experience with TripleSeat preferred.
• Ability to meet deadlines and stay organized.

Responsibilities

• Research and develop corporate client relationships to secure new catering business
• Develop and implement sales strategies to increase catering revenue and profitability
• Monitor and analyze customer feedback to ensure customer satisfaction
• Manage customer inquiries and contract negotiations
• Prepare and present sales reports to senior management
• Develop and maintain relationships with vendors and suppliers
• Coordinate with marketing team to develop promotional materials for catering services
• Develop and deliver presentations to prospective customers
• Develop and manage catering budgets
• Monitor industry trends in order to stay competitive
• Implement customer service policies and procedures
• Oversee the management of catering staff and catering events

Skills

Sales experience

Catering management

Customer service

Interpersonal skills

Negotiation

Time management

Organizational skills

Decision making

Local market knowledge

Vendor relations

Marketing collaboration

Tools

Microsoft Office Suite

Job description

Description

We are looking for a talented and passionate Catering Sales Manager who is committed to providing exceptional service to our customers. As a Catering Sales Manager, you will be responsible for managing the sales process of our catering services. You will be required to identify and develop new business opportunities, as well as build lasting relationships with existing clients.

You will be required to deliver outstanding customer service, and ensure that our catering services meet our high standards. You must possess excellent communication and interpersonal skills, and be able to successfully close sales. The successful candidate must be highly organized and have the ability to multitask.

If you are a detail-oriented and driven individual who is looking for a challenging and rewarding role, we would love to hear from you!

Requirements

Job Responsibilities

• Research and develop corporate client relationships to secure new catering business
• Develop and implement sales strategies to increase catering revenue and profitability
• Monitor and analyze customer feedback to ensure customer satisfaction
• Manage customer inquiries and contract negotiations
• Prepare and present sales reports to senior management
• Develop and maintain relationships with vendors and suppliers
• Coordinate with marketing team to develop promotional materials for catering services
• Develop and deliver presentations to prospective customers
• Develop and manage catering budgets
• Monitor industry trends in order to stay competitive
• Implement customer service policies and procedures
• Oversee the management of catering staff and catering events

Job Requirements

• Proven experience in sales and catering management preferably in a hotel or resort setting
• Excellent customer service and interpersonal skills
• Good knowledge of food and beverage service
• Proficient in Microsoft Office Suite
• Ability to work independently and in a team setting
• Ability to manage multiple tasks simultaneously
• Effective communication and negotiation skills
• Ability to meet deadlines and stay organized
• Knowledge of the local market and catering industry
• Ability to make decisions quickly and effectively
• Strong organizational and time management skills
• Creative problem-solving abilitiesKnowledge of marketing strategies and techniques
• Ability to generate catering sales and meet targets
• Ability to work under pressure and handle stress
• Ability to develop and maintain customer relationships
• Experience with TripleSeat preferred.