Catering Sales Manager

Tandem Hospitality Group LLC; Fort Smith (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Wyndham Fort Smith is seeking a Catering Sales Manager to solicit and promote catering business for the hotel, coordinating with F&B and events teams to deliver flawless, on-brand events.

You will prepare proposals, contracts and client communications, negotiate terms, and act as on-site liaison for group and standalone events.

The ideal candidate has solid hotel sales experience, superb communication, and the drive to maximize revenue through up-selling while maintaining guest satisfaction.

Qualifications

• Must have experience in hotel sales or catering.
• Ability to prepare proposals, contracts and client communications.
• Strong negotiation and presentation skills.
• Excellent customer service and attention to detail.

Responsibilities

• Solicitation, prospecting, and direct selling in local, corporate and social markets.
• Discuss event details with planners and coordinate with hotel departments via BEOs.
• Prepare proposals, contracts and client-requested documents.
• Plan, organize and execute on-site events and site visits.
• Serve as on-site contact for group and standalone events.
• Communicate function arrangements to departments and clients to ensure accuracy.
• Seek repeat bookings and maximize revenue through up-selling.

Skills

Selling skills

Negotiation

Presentation

Customer service

Communication

Leadership

Education

High School Diploma or Equivalent

College degree preferred

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Event Temple

Opera Cloud

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

The Catering Sales Manager is responsible for soliciting and promoting catering business for the hotel. They are to generate catering business using proactive sales activities in accordance with established hotel brand standards. Responsible for communicating details to assist in the successful execution of catering events.

Job Responsibilities

• Solicitation, prospecting, and direct selling in the local, Corporate and Social Catering market.
• Discuss all event details with planner including room setup, food and beverage, audio visual. Communicate this information clearly and through respective hotel department heads via a catering/meeting banquet event orders
• Prepare proposals, contracts, and other client-requested documents
• Event planning and detailing for booked events
• On-site contact for group and standalone events
• Plan, organize and effectively communicate on-site events including Employee of the Month, internal meetings, etc
• Conduct property tours and convey new service offerings helping to establish new customer relationships in the community.
• Maximize Catering and Banquet revenues wherever possible and minimize erosion of check averages from price-sensitive groups.
• Communication of function-arrangement to all responsible hotel departments via weekly BEO meetings, as well as via email and direct paper & digital communication
• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Participate in networking events both on-site and off-site. This may include charity and community events as well
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Effective communication and follow-up to ensure repeat bookings.
• Update and increase client prospects through active prospecting.
• Maximize revenues for the hotel through up-selling techniques.
• Seeking a self-starter who is goal oriented, highly detailed and a strong communicator.
• Other duties as assigned by Director of Sales.

Job Qualifications

• High School Diploma or Equivalent required, college degree preferred
• Minimum of 2 years hotel sales/catering experience
• Knowledge of the operations of the hotel industry.
• Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.
• Must have proven selling, negotiating and presentation skills.
• Requires knowledge of intermediate sales techniques.
• Highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Event Temple and/or Opera Cloud experience preferred.
• The ability to delegate, effectively train and coach
• Must be able to work a flexible schedule including nights, weekends and holidays

Location Wyndham Fort Smith

This position is currently accepting applications.