Catering Sales Manager - Wedding Specialist

RxServation Hospitality Solutions; San Francisco (CA); On-site; USD 95,000 - 150,000; Full time

Job summary

RxServation Hospitality Solutions seeks a Rental Events Operations Manager in San Francisco to lead cross-functional special events delivery, overseeing all operational and logistical aspects of rental events and supervising on-call staff.

You will maintain strong client relationships, translate client needs to museum operations, and enforce policies while collaborating with the Rental Events Sales Manager and the Assistant Director to protect margins.

Qualifications

• Experience managing rental or special events operations.
• Ability to make independent operational decisions.
• Experience coordinating with multiple departments.

Responsibilities

• Oversee all operational and logistical aspects of rental events.
• Maintain client relationships and ensure client expectations are met.
• Supervise on-call events staff and coordinate with Sales and Assistant Director.
• Enforce museum policies in client interactions.

Skills

Cross-functional leadership

Client communication

Budget awareness

Job description

The Rental Events Operations Manager is a member of strategic and efficient cross-functional Special Events team responsible for the successful delivery of rental events, along with other internal and external special events. The Rental Events Manager manages all operational and logistical aspects of rental events, helping maintain strong client relationships, and supervises on-call special events staff.

The Rental Events Operations Manager is the primary contact for all rental event clients after their rental contract is signed, communicating the client's needs and expectations to the museum's operational departments, while enforcing the museum's policies with the client. The Rental Events Manager will exercise independent judgement by making all necessary operational decisions for rental events, particularly during non-museum hours. This includes working in close collaboration with the Rental Events Sales Manager and the Assistant Director of Rental Events to maintain profitable budget margins.