Catering Sales Manager OEM/HM

Crestline Hotels & Resorts; Staunton (VA); On-site; USD 55,000 - 78,000; Full time

Job summary

Crestline Hotels & Resorts, on behalf of Hotel 24 South in Staunton, VA, is seeking a Catering Sales Manager to sell, plan, and execute catering events while driving revenue and guest satisfaction.

You will liaison between customers and hotel sales/operations, manage leads, contracts, and BEOs, and represent the property at trade associations; experience in hotel/conference center sales is required.

Qualifications

• Must have high school diploma or GED plus 2–5 years of hotel and/or conference center sales experience.
• Bachelor’s degree preferred.
• Ability to effectively utilize computer programs (Word, Excel, MICROS, PMS).

Responsibilities

• Sell social catering events, service accounts, and follow up on leads for assigned markets.
• Negotiate and finalize contracts and banquet event orders by meeting with or telephoning clients.
• Achieve sales goals.
• Plan and detail each booked event and oversee the full function.
• Coordinate with Executive Chef, Banquets, and Conference Services for all changes to set-up and final counts.
• Represent the property at trade association meetings to promote the hotel.

Skills

Hotel sales

Event coordination

Account management

MS Excel

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

MICROS

Property Management System (PMS)

Excel

Job description

Hotel 24 South is located in the heart of the Staunton historic district. A member of Historic Hotels of America, the stylish and timeless hotel attracts travelers wanting a memorable experience. With 8,500 square feet of meeting space, Hotel 24 South is host to weddings, conferences, reunions, training, and many more leisure and business events. This thriving upscale historic hotel offers an exciting opportunity to be part of a dynamic environment with an experienced team of hospitality professionals.

We are currently on the hunt for a Catering Sales Manager.The ultimate mission of this role will be to sell, plan, and execute successful catering events to meet or exceed revenue and profit goals. The Catering Sales Manager will be the liaison between the customer and the hotel sales and operations departments, delivering top-notch customer service and creating repeat business and relationships.

This is a phenomenal opportunity to work with a premium independent hotel and Crestline Hotels & Resorts, a company that has continuously been labeled a top hospitality company to work for! At Crestline, we believe in innovative and inclusive approaches driven by enthusiasm, open ideas, and respect. We strive to provide not only excellent service but also to achieve excellence in all we do.

Overview

The Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel.

• Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets.
• Negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or
• telephoning clients.
• Achieves sales goals.
• Planning and detailing each event booked Oversight of the entire function
• Anticipates (or reacts to) group problems and provides solutions.
• Prepares specialized reports, as needed.
• Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
• Ensures that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments.
• Represents company at trade association meetings to promote property.
• Communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to set-up and final counts.
• Belongs to associations that influence and aid in continuing education and securing future business.

Education And Experience

• Must have a high school diploma or GED plus two (2) to five (5) years of experience in hotel and/or conference center sales and have extensive knowledge and able to coordinate wedding ceremonies and receptions; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities.
• Bachelor’s degree preferred.
• Must have ability to effectively and efficiently utilize a variety of computer
• programs, i.e., Word, Excel, MICROS, property management system, etc.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.