Catering Sales Manager

Hilton Garden Inn Greenville; Columbia (SC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K matching

Generous PTO

Job summary

Raines Co. seeks a Catering Sales Manager to drive revenue growth by bringing in new business and positioning the property’s catering department as the preferred events location.

The role involves selling the hotel’s public space, food and beverage, and function planning services to maximize revenues while delivering exceptional guest experiences. Candidates should have hospitality sales experience and strong relationship-building skills.

Qualifications

• Minimum one year sales experience in hospitality or catering management.
• Experience with Delphi FDC or Sales Pro.
• Experience with brand's PMS and sales related applications.
• Proficient in Microsoft 365 or similar computer applications.
• Minimum High school diploma, GED or equivalent.
• Bachelor’s degree in Hospitality, Culinary Arts, Marketing or related field preferred.

Responsibilities

• Maintain a warm and friendly demeanor at all times.
• Meet or exceed budgeted catering sales goals.
• Accurately forecast catering revenues for the following month.
• Analyze short-term fluctuations and direct selling activities to maximize revenues.
• Prepare catering sales plan for the following year.
• Produce sales department reports in a timely manner.
• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Identify, qualify and solicit new group/catering business to achieve revenue goals.
• Conduct site visits, coordinating with all departments for event spaces.

Skills

Exceptional listening skills

Education

Bachelor’s degree in Hospitality, Culinary Arts, Marketing or related field preferred

High school diploma or GED

Tools

Delphi FDC

Sales Pro

PMS

Microsoft 365

Job description

Raines Co. - Your Future is Now!

You are a Catering Sales Manager with exceptional listening skills to ensure our client's event exceeds their expectations. You are the creative expert for clients seeking recommendations to ensure their event is perfect for the occasion. You will be responsible for effectively selling the public space, food, and beverage, and function planning services of the hotel to maximize revenues and profits for the hotel.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Position Summary:

The Catering Sales Manager is responsible for driving revenue growth and bringing new business from prospects by introducing and establishing the property’s catering department as the preferred catering and events location.

Essential Job Functions

• Maintain a warm and friendly demeanor at all times
• Meet or exceed budgeted catering sales goals
• Accurately forecast catering revenues for the following month
• Analyze short-term fluctuations and direct selling activities to maximize revenues
• Prepare catering sales plan for the following year
• Produce sales department reports in a timely manner
• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
• Use company-wide tools, systems and applications without exception
• Identifies, qualifies and solicits new group/catering business to achieve personal and property revenue goals
• Know which accounts and/or market segments produce effective catering business for the property and how to balance them to maximize revenues. Perform displacement analysis for groups or accounts as needed
• Know SWOT of property and competitive set
• Demonstrate commitment to superior guest service through personal response to guest needs
• Conduct site visits, coordinating with all departments for event spaces

Experience and Education:

Minimum one year sales experience in hospitality or catering manager experience

Experience with Delphi FDC or Sales Pro

Experience with brand's PMS and sales related applications

Proficient in Microsoft 365 or similar computer applications

Minimum High school diploma, GED or equivalent

Bachelor’s degree in Hospitality, Culinary Arts, Marketing or related field preferred

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V