Catering Sales Lead — Create Memorable Events

Sonesta Hotels International Corporation; Hilton Head Island (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Life Insurance (Company-Paid)

Disability Insurance (Company-Paid)

Hospital Indemnity & Critical Illness

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta Hotels International Corporation in Hilton Head Island is seeking a Catering Sales Manager to drive catering revenue and craft unforgettable events. You'll work with clients to turn ideas into seamless experiences, from corporate meetings to weddings, partnering with Banquets, Culinary, Operations, and Sales teams.

This role rewards relationship-building, hospitality excellence, and strategic selling.

Qualifications

• Bachelor’s degree in Hospitality/Management or related field preferred.
• 2+ years in Catering Sales, Hotel Sales, Event Planning, Banquet Sales, or Hospitality Sales.
• Knowledge of catering operations, banquet services, F&B planning, and event management.
• Proven ability to drive catering revenue and build long-term client relationships.
• Excellent communication, negotiation, and presentation skills with strong customer service.
• Highly organized with ability to manage multiple events.
• Experience with hotel sales systems, CRM, event management software, and BEOs.

Responsibilities

• Drive catering sales revenue through proactive sales activities, client relationship management, and event planning initiatives.
• Manage the full catering sales cycle from lead generation through contract negotiation, event planning, and post-event follow-up.
• Respond to catering inquiries, prepare proposals, conduct site tours, and build customized event experiences for clients.
• Coordinate corporate meetings, social events, weddings, banquets, conferences, and special events within hotel event spaces.
• Partner with Culinary, Banquets, Conference Services, and Operations teams to ensure seamless event execution and guest experiences.
• Prepare banquet event orders (BEOs), event timelines, room setup details, catering menus, and operational notes with accuracy.
• Identify upselling opportunities for catering packages, food & beverage enhancements, audiovisual services, and hotel accommodations.
• Build relationships with local businesses, event planners, vendors, and community partners to generate new business opportunities.
• Monitor catering revenue performance, booking pace, conversion metrics, and event profitability to support hotel revenue goals.
• Conduct client meetings, pre-event planning calls, walkthroughs, and post-event follow-ups to ensure satisfaction and repeat business.
• Maintain accurate sales activity, contracts, event details, and reporting within CRM and hotel sales systems.
• Stay informed on hospitality, catering, wedding, and event industry trends to bring fresh ideas and innovative experiences to clients.
• Any other duties as assigned.

Skills

Catering sales

Event planning

CRM systems

BEOs

Negotiation skills

Presentation skills

Education

Bachelor's degree (Hospitality/Business)

Tools

CRM platforms

Event management software

Hotel sales systems

Job description

Sonesta Hotels International Corporation in Hilton Head Island is seeking a Catering Sales Manager to drive catering revenue and craft unforgettable events. You'll work with clients to turn ideas into seamless experiences, from corporate meetings to weddings, partnering with Banquets, Culinary, Operations, and Sales teams.

This role rewards relationship-building, hospitality excellence, and strategic selling.