Catering Sales Coordinator - Marriott Chicago Northwest

Chicago Marriott Northwest; Hoffman Estates (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Chicago Marriott Northwest is seeking a Catering Sales Coordinator to drive group events and banquet sales, coordinating client visits and revenue strategies.

The role requires strong organizational and communication skills, a customer-focused approach, and the ability to manage multiple events. Joining is immediate; in-person interview required at the Hoffman Estates location.

Qualifications

• Undergraduate degree in Marketing, Business Administration, Communications or Sales is required.
• 5+ years of experience managing large-volume events.
• Exceptional organizational and project management skills.
• Excellent interpersonal and communication skills.
• Ability to exercise sound business judgment and escalate issues.
• Proficiency with Microsoft Office Suite.
• Team player with strong customer service.
• Ability to work flexible hours, including some weekends and evenings.

Responsibilities

• Develops and executes group sales plans, with in-person visits to clients.
• Manages invoicing and payment collection.
• Understands target customers and their needs.
• Reserves and coordinates corporate and social events.
• Produces weekly group sales reports and revenue updates.
• Coordinates food & beverage, linens, and other rentals.
• Monitors guest surveys and overall satisfaction.
• Serves as main contact for each group/event.
• Collaborates with kitchen and banquet staff for flawless execution.

Skills

Banquet experience

Marriott experience

Sales coordination

Customer service

Education

Undergraduate degree in Marketing/Business Administration/Communications or Sales

Tools

Microsoft Office Suite

Job description

Catering Sales Coordinator

Address:Marriott Chicago Northwest

4800 Hoffman Blvd, Hoffman Estates, IL 60192,

*Hotel Contact No. - [phone]

*Pay Rate : 65K - 95K

*Joining: Immediately !!!

*NOTE: The interview is in person only. No virtual hirings.

Job Description: Chicago Marriot Northwest is looking for a Banquet Sales Manager. Responsible for all sales efforts related to group events, parties, catering and any other sales related functions.

• Must have 2 to 5 years banquet and relevant experience. Marriott Experience required
• Salary will be based on experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Develops, implements and executes group sales, including making sales calls, as well as in person visits to businesses and fundraising organizations in attempt to network and drive revenue.
2. Responsible for accounting details including the development of invoices and collection of payments
3. Develops an understanding of target customers and their individual needs
4. Reserve, coordinate and detail corporate and social events.
5. Produce weekly group sales reports, sales strategies and updates on revenue.
6. Coordinate the food and beverage service, linens, and all other rentals for each event
7. Manage guest surveys and overall guest satisfaction.
8. Point of contact for each group or event to ensure customer satisfaction
9. Works closely with the kitchen and banquet staff to ensure flawless execution

EDUCATION, TRAINING, AND EXPERIENCE:

1. Undergraduate degree required, ideally in in Marketing, Business Administration, Communications or Sales Minimum of 5 years’ experience with responsibility for large volume events.
2. Exceptional organizational and project management skills with an ability to handle multiple assignments in a fast paced environment with tight deadlines.
3. Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
4. Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
5. Strong PC skills, including Microsoft Office Suite.
6. Team player with an exceptional customer service attitude.
7. Ability to work flexible hours, including some weekends and evenings.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.