Catering Operations & Sales Lead

Roche Bros. Supermarkets; Needham (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

Roche Bros. Supermarkets in Needham, MA seeks a Catering Department Leader to supervise clerks/drivers, train staff on operations and sales, and ensure top-notch customer service. You will manage department scheduling, deliverables, and daily orders while coordinating with store management for peak periods.

Strong communication, organization, and safety practices are essential. The role requires catering operations training, a sales-driven mindset, and ability to work a flexible schedule in a

Qualifications

• Must read, write, speak and understand English and follow instructions.
• Must complete training in catering operations.
• Must be 21 years of age and authorized to work in the U.S.
• Able to work a schedule based on store business needs.

Responsibilities

• Greet, assist and thank customers in a prompt and courteous manner.
• Lead the catering department and train Clerks/Drivers on operations and sales.
• Create department schedules aligned with payroll budgets.
• Coordinate delivery scheduling and vendor coordination.
• Maintain safety, sanitation, and equipment logs.

Skills

Customer interaction

Sales motivation

Phone etiquette

English proficiency

Team leadership

Education

Catering operations training

Tools

Catering workforce management software

Job description

Roche Bros. Supermarkets in Needham, MA seeks a Catering Department Leader to supervise clerks/drivers, train staff on operations and sales, and ensure top-notch customer service. You will manage department scheduling, deliverables, and daily orders while coordinating with store management for peak periods.

Strong communication, organization, and safety practices are essential. The role requires catering operations training, a sales-driven mindset, and ability to work a flexible schedule in a