Catering Operations Manager – Events & Team Leadership

ElevonHR; Bethlehem (Northampton County); On-site; USD 91,000 - 100,000; Full time

Job summary

ElevonHR is seeking an experienced Catering Manager to oversee catering operations, events and concessions in Bethlehem, Pennsylvania. The role focuses on delivering excellent service, coordinating campus logistics and leading a team of catering staff.

You will manage menus, food costing, equipment, and compliance with HACCP and NSF standards while driving profitability. A strong background in hospitality operations and leadership is required, with a minimum of 3 years' management experience.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Minimum of 3 years' management experience.
• Minimum of 3 years' experience in catering or hospitality operations.
• Strong knowledge of catering operations and event management.
• Proven leadership, team management and employee development skills.
• Experience managing complex operations and resolving operational challenges.
• Strong client relationship and customer service skills.
• Ability to analyse operational information and make informed decisions.
• Knowledge of food safety, sanitation, HACCP and NSF standards.
• Excellent communication and collaboration skills.

Responsibilities

• Oversee catering events and ensure excellent service delivery and client satisfaction.
• Manage event operations and concessions at Zoellner Arts Center.
• Oversee the Iacocca Conference Center, including bookings, tours and event coordination.
• Coordinate campus deliveries and catering logistics.
• Recruit, train, supervise and develop catering employees and supervisors.
• Develop menus and manage food costing to maintain quality and profitability.
• Oversee catering equipment, transportation and vehicle fleet operations.
• Address guest complaints and resolve service-related issues.
• Ensure compliance with food safety, sanitation, HACCP and NSF standards.
• Conduct operational inspections and maintain workplace safety standards.
• Implement employee training and performance management initiatives.
• Lead departmental meetings and promote effective teamwork and customer service.
• Manage staffing, departmental resources and operational performance.

Skills

Leadership

Team management

Client relations

Communication

Event management

Food safety

Budgeting

Education

Bachelor's degree or equivalent

Job description

ElevonHR is seeking an experienced Catering Manager to oversee catering operations, events and concessions in Bethlehem, Pennsylvania. The role focuses on delivering excellent service, coordinating campus logistics and leading a team of catering staff.

You will manage menus, food costing, equipment, and compliance with HACCP and NSF standards while driving profitability. A strong background in hospitality operations and leadership is required, with a minimum of 3 years' management experience.