Catering Sales & Events Leader — Guest Experience

HHM Hotels; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

HHM Hotels in Philadelphia is seeking an Assistant Director of Catering to optimize catering sales and guest satisfaction while upholding brand standards.

You will lead and develop events teams, review banquet orders, manage budgets, create menus and themes, ensure safety, and partner with sales to grow revenue. The role requires flexibility, weekend/holiday work, and physical tasks such as standing and lifting.

Qualifications

• Associate or Bachelor’s degree preferred.
• 3-5 years related sales experience in hospitality industry
• Knowledge of food/wine is essential.

Responsibilities

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Analyze banquet event orders, to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
• Recommend, implement, monitor, and control the banquet budget and coordinate with event budgets to maximize revenue and minimize expenses.
• Develop and implement, in conjunction with sales and convention services, special packages, and create new menus and themes within corporate guidelines.
• Ensure cash handling policies and procedures are adhered to.
• Monitor and control the maintenance of the meeting space and equipment to protect hotel assets and ensure a safe work environment.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Education

Associate or Bachelor’s degree preferred

Job description

HHM Hotels in Philadelphia is seeking an Assistant Director of Catering to optimize catering sales and guest satisfaction while upholding brand standards.

You will lead and develop events teams, review banquet orders, manage budgets, create menus and themes, ensure safety, and partner with sales to grow revenue. The role requires flexibility, weekend/holiday work, and physical tasks such as standing and lifting.