Catering Operations Manager

The Dalcy; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Bonus

Paid Time Off

401(k)

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life Insurance

Disability Insurance

Domestic Partner Benefits

Restaurant Discounts

Employee Assistance Program

Job summary

The Dalcy is hiring a Catering Operations Manager to oversee onsite and offsite catering events, manage BOH and FOH teams, and collaborate with sales and catering teams. This role requires 2–3 years of catering operations experience and a track record of leading diverse teams.

Responsibilities include invoicing, payment processing, staying on timeline, and coordinating with AV/tech staff. Competitive benefits and career growth opportunities are offered at Lettuce Entertain You Restaurants, with

Qualifications

• 2-3 years of Catering Operations / Events experience in a full-service restaurant.
• Skilled in leading and developing teams.

Responsibilities

• Manage setup and breakdown and oversee onsite and offsite catering events with BOH/FOH supervision.
• Present invoices, process payments, and balance sales/receipts.
• Execute event timelines, adapt to changes and coordinate with Sales & Catering.
• Coordinate with onsite AV/Technical team for equipment setup/breakdown.

Skills

Catering operations

Team leadership

Job description

About US

The Dalcy is a private event space located in the historic Fulton Market District, featuring a well-curated cocktail and wine program and chef-driven modern American fare.

Overview

The Dalcy is now Hiring a CATERING OPERATIONS MANAGER!

Lettuce Entertain You Restaurants is looking for a Catering Operations Manager with 2 years of catering operations experience. We reward our teams with benefits, career-long training and growth opportunities.

A Few of Our Benefits:

• Competitive Salary
• Quarterly Bonus
• Paid Time Off - including Paid Holidays, Personal Days & Vacation
• 401(k)
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• Restaurant Discounts
• Employee Assistance Program - focusing on a commitment to mental health & wellness

Why Work With Lettuce?

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 130+ locations, supported by our Culture of Caring. If you’re ready to be a part of what we do next, then We participate in E-Verify

Responsibilities

• Manage the setup and breakdown and oversee the hosting of onsite and offsite catering events, including management and supervision of back of house (BOH) and front of house (FOH) operations teams, in consultation and collaboration with clients, sales and catering teams, vendors and others
• Present invoices to guests, accurately process payments, and balance sales/receipts
• Comprehend and execute specific catering event instructions and timelines, and respond quickly to changing priorities as well as expedite any contract changes as communicated from the Sales & Catering team
• Ensure all event setups/breakdowns are performed in a timely manner
• Coordinate with onsite AV/Technical teamand assist with set up/breakdown, operation and maintenance of in-house audio visual equipment as needed
• Attend tastings and meetings and communicate pertinent information to appropriate members of the team
• Partner with GM and designated managers and trainers to interview, hire, onboard, train, schedule, supervise and develop catering team employees
• Maintain a list of preferred vendors including but not limited to vendors for valet parking companies, security companies, etc.
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up 50 pounds

Qualifications

• 2-3 years of Catering Operations / Events experience in a full-service restaurant
• Skilled in leading and developing teams

Salary Range

USD $55,000.00 - USD $75,000.00 /Yr.