Catering Operations Manager

Lettuce Entertain You Restaurants; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Bonus

Paid Time Off

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Restaurant Discounts

Employee Assistance Program

Job summary

Lettuce Entertain You Restaurants is seeking a Catering Operations Manager for The Dalcy, located in the Fulton Market District. This role involves managing the setup of both onsite and offsite catering events while overseeing the back of house and front of house operations.

Applicants should have 2-3 years of catering operations experience, strong leadership skills, and the ability to coordinate with various teams.

Qualifications

• 2-3 years of catering operations/events experience in a full-service restaurant.
• Skilled in leading and developing teams.
• Ability to lift and move heavy objects as needed.

Responsibilities

• Manage setup and breakdown for onsite and offsite catering events.
• Present invoices and process payments accurately.
• Comprehend and execute catering event instructions and timelines.
• Coordinate with technical team for AV equipment.
• Hire, onboard, and train catering team employees.
• Maintain preferred vendor list.

Skills

Catering operations experience

Team leadership

Communication

Event management

Job description

The Dalcy is a private event space located in the historic Fulton Market District, featuring a well-curated cocktail and wine program and chef-driven modern American fare.

The Dalcy is now Hiring a CATERING OPERATIONS MANAGER!

Lettuce Entertain You Restaurants is looking for a Catering Operations Manager with 2 years of catering operations experience. We reward our teams with benefits, career-long training and growth opportunities.

A Few of Our Benefits

• Competitive Salary
• Quarterly Bonus
• Paid Time Off - including Paid Holidays, Personal Days & Vacation
• 401(k)
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• Restaurant Discounts
• Employee Assistance Program - focusing on a commitment to mental health & wellness

Why Work With Lettuce?

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people we welcome unique perspectives and nurture diverse talents at 130+ locations, supported by our Culture of Caring. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce.

We participate in E-Verify

• Manage the setup and breakdown and oversee the hosting of onsite and offsite catering events, including management and supervision of back of house (BOH) and front of house (FOH) operations teams, in consultation and collaboration with clients, sales and catering teams, vendors and others
• Present invoices to guests, accurately process payments, and balance sales/receipts
• Comprehend and execute specific catering event instructions and timelines, and respond quickly to changing priorities as well as expedite any contract changes as communicated from the Sales & Catering team
• Ensure all event setups/breakdowns are performed in a timely manner
• Coordinate with onsite AV/Technical team and assist with set up/breakdown, operation and maintenance of in-house audio visual equipment as needed
• Attend tastings and meetings and communicate pertinent information to appropriate members of the team
• Partner with GM and designated managers and trainers to interview, hire, onboard, train, schedule, supervise and develop catering team employees
• Maintain a list of preferred vendors including but not limited to vendors for valet parking companies, security companies, etc.
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
• 2-3 years of Catering Operations / Events experience in a full-service restaurant
• Skilled in leading and developing teams

USD $55,000.00 - USD $75,000.00 /Yr.