Catering Operations Leader - Elevate Client Experiences

Sodexo; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

Sodexo is seeking a dedicated Catering Operations Manager in New York to lead planning and execution of catering events. You will drive service excellence, balance creativity with practical insights, and ensure memorable client experiences while supporting growth and efficiency.

In this role you will manage people, set direction, recruit and develop frontline staff, and collaborate with clients and operations leaders to deliver tailored solutions.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3 years of management experience.
• 3 years related catering/food service experience.
• Strong leadership and client service skills.

Responsibilities

• Manage and oversee catering events to ensure seamless execution and exceptional client experience.
• Motivate, coach, mentor, and develop frontline staff to maximize performance.
• Recruit, train, and lead a team of supervisors and frontline employees to achieve operational excellence.
• Collaborate closely with clients and operational leaders to align goals and deliver tailored solutions.
• Develop menus and manage costing to balance creativity, quality, and profitability.

Skills

Catering operations

People leadership

Client service

Data analysis

Budgeting

Education

Bachelor’s degree or equivalent experience

Tools

Excel

Costing tools

MS Office

Job description

Sodexo is seeking a dedicated Catering Operations Manager in New York to lead planning and execution of catering events. You will drive service excellence, balance creativity with practical insights, and ensure memorable client experiences while supporting growth and efficiency.

In this role you will manage people, set direction, recruit and develop frontline staff, and collaborate with clients and operations leaders to deliver tailored solutions.