Catering Manager

Multnomah Athletic Club; Portland (OR); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Free gym access

Free parking

Transit passes

401(k) with match

Employee Assistance Program

Discounts on club services and meals

Job summary

The Multnomah Athletic Club is seeking a Catering Manager to lead the planning, coordination and execution of catering and private events for MAC members, guests and clients. You will manage daily dining operations, develop a high-performing team, and partner with F&B leadership, culinary teams, and internal stakeholders to ensure flawless event delivery.

This on-site role requires evenings and weekends as events dictate and offers opportunities to influence service standards, budgeting and

Qualifications

• Bachelor's degree preferred, or equivalent education/experience.
• Four+ years in catering, banquet, hospitality or event management.
• Proven leadership and team development abilities.

Responsibilities

• Lead and develop Catering department staff, including event and catering office teams.
• Collaborate with HR and F&B leadership on recruiting, onboarding and performance.
• Evaluate staff, coach performance, and implement development plans.
• Ensure successful event execution through planning, communication and oversight.
• Prepare and distribute Banquet Event Orders (BEOs) for events.
• Oversee staffing schedules and coverage for all events.
• Coordinate with committees, Member Services and other departments to deliver experiences.
• Attend planning meetings and events; evenings/weekends as needed.
• Monitor operations with Northstar Club Management system; document/report outcomes.
• Assist in menu development with culinary leadership and site operations.
• Maintain ongoing cross-communication with leadership teams for seamless operations.

Skills

Leadership

Catering operations

Event management

Communication

Organization

Vendor coordination

Education

Bachelor's degree or equivalent

Tools

Northstar

Microsoft Teams

Microsoft 365

Job description

The Role

The Multnomah Athletic Club is seeking a Catering Manager to join our Catering & Events team. As the Catering Manager, you will lead the planning, coordination, and execution of catering and private events that create exceptional experiences for MAC members, guests, and clients. You will oversee daily catering operations, develop and support a high-performing team, and partner closely with Food & Beverage leadership, culinary teams, and internal stakeholders to ensure seamless event execution. This role balances hands-on event oversight with operational planning, team leadership, and financial accountability.

This is an on-site position based at the Multnomah Athletic Club. The schedule includes evenings, weekends, and other non-traditional hours based on event schedules, member needs, and operational requirements.

What You'll Do

• Lead, coach, and develop Catering department team members, including event and catering office staff.
• Partner with Human Resources and Food & Beverage leadership on recruiting, hiring, onboarding, training, and performance management.
• Conduct employee evaluations, provide ongoing coaching, and support corrective action and development plans.
• Ensure successful execution of catered events through accurate planning, communication, and oversight.
• Create and distribute complete and timely Banquet Event Orders (BEOs) to support operational excellence.
• Oversee staffing schedules and ensure appropriate coverage for all events and functions.
• Coordinate committee events and collaborate with Member Services, Athletics, and other departments to deliver exceptional experiences.
• Attend planning meetings and events, including evenings and weekends as business needs require.
• Manage event details, documentation, reporting, and communication using the Northstar Club Management system.
• Collaborate with culinary leadership on catering and private dining menu development and enhancements.
• Maintain ongoing communication with Food & Beverage, culinary, and service leadership teams to ensure seamless operations.
• Order food, beer, wine, and liquor for catered events following established procedures.
• Manage inventory processes and maintain accurate monthly inventory records.
• Assist in developing operational and capital budgets and contribute to departmental planning and goal setting.
• Monitor sales performance and service standards to support departmental financial and operational objectives.
• Ensure compliance with Club policies, procedures, service standards, and safety practices.
• Champion the MAC Code of Conduct and promote a culture of exceptional service and teamwork.

What You'll Bring

• Bachelor's degree preferred, or equivalent combination of education and experience.
• Four or more years of catering, banquet, hospitality, or event management experience.
• Previous leadership or supervisory experience with a demonstrated ability to develop and motivate teams.
• Strong understanding of catering operations, event execution, banquet service, and hospitality standards.
• Proven commitment to delivering exceptional customer, guest, or member experiences.
• Experience managing multiple events, priorities, and deadlines in a fast-paced environment.
• Proficiency with Microsoft 365 applications, Microsoft Teams, and event management software; Northstar experience is a plus.
• Strong organizational, communication, and relationship-building skills.
• Sound judgment, problem-solving abilities, and attention to detail.
• Ability to collaborate effectively with team members, members, vendors, and cross-functional stakeholders.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed to support Club events.

Physical Requirements

• Ability to stand and walk for extended periods during events.
• Ability to move throughout event venues, kitchens, storage areas, and Club facilities.
• Ability to bend, reach, push, pull, and occasionally lift and carry up to 25 pounds.
• Ability to effectively communicate and monitor event operations in active hospitality environments.

What You'll Gain

• Full-time employees:Enjoy medical, dental, and vision insurance.
• Facility access:Free access to our exercise room and classes, climbing gym, and pools.
• Convenience:Free parking and discounted public transportation passes.
• Retirement:Participate in our 401(k) program with an employer match.
• Well-being:Access our Employee Assistance Program (EAP) for free.
• Perks:Enjoy discounts on club services and meals.

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