Catering Lead: Lead Orders & Delight Guests

panerabread; Ann Arbor (MI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Team tips

Free meals on shift

Flexible scheduling

Paid vacation, sick time, holidays

Health, dental, vision, life insurance

401(k) with match

Career advancement opportunities

Tuition discounts

Team member assistance program

Job summary

Panera Bread in Ann Arbor, MI is seeking a Catering Lead to manage and produce catering orders, ensuring craveable Panera offerings for events with warm, friendly service and clear communication.

You will deliver orders, uphold health and food safety standards, promote Panera Catering to local businesses, schools and events, and support managers and teammates while contributing to a culture of warmth and teamwork.

Qualifications

• Must have strong communication and guest service skills.
• Ability to manage multiple catering orders with accuracy.
• Willingness to deliver orders and support events.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Build excitement for Panera Catering to local businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Contribute to a culture of warmth, belonging, growth, and trust.

Skills

Effective communication

Customer service

Time management

Self-starter

Team collaboration

Education

Food Handler's Card

Tools

Delivery vehicle

Job description

Panera Bread in Ann Arbor, MI is seeking a Catering Lead to manage and produce catering orders, ensuring craveable Panera offerings for events with warm, friendly service and clear communication.

You will deliver orders, uphold health and food safety standards, promote Panera Catering to local businesses, schools and events, and support managers and teammates while contributing to a culture of warmth and teamwork.