Catering Lead: Create Memorable Events & Service

panerabread; Sterling Heights (MI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free on-shift meals

Unlimited fountain beverages

Flexible scheduling

Paid vacation and holidays

Medical, dental, vision, life and pet)

401(k) with match

Tuition discounts

Career advancement

Team member assistance program

Job summary

Panera Bread in Sterling Heights, MI is seeking a Catering Lead to manage catering orders, create memorable guest experiences, and coordinate delivery to events while upholding top health and food safety standards.

You will build excitement around Panera Catering, work with a friendly team, and contribute to a culture of warmth and growth. Flexible hours and opportunities for advancement are available.

Qualifications

• Customer service experience is required or preferred.
• Strong communication and organizational abilities are essential.
• Ability to manage time and multi-task in a fast-paced environment.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to guests' events.
• Adhere to health and food safety standards.
• Maintain Panera's standards for food quality.
• Promote Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Foster a welcoming culture of warmth and teamwork.

Skills

Customer service

Communication skills

Time management

Organizational skills

Delivery driving

Self-starter

Job description

Panera Bread in Sterling Heights, MI is seeking a Catering Lead to manage catering orders, create memorable guest experiences, and coordinate delivery to events while upholding top health and food safety standards.

You will build excitement around Panera Catering, work with a friendly team, and contribute to a culture of warmth and growth. Flexible hours and opportunities for advancement are available.