Catering Lead: Elevate Events & Guest Experience

panerabread; Rochester Hills (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Team tips

Free on-shift meals

Flexible scheduling

Paid vacation

Job summary

Panera in Rochester Hills, MI is seeking a Catering Lead to manage catering orders, provide warm, friendly service, and ensure timely delivery of craveable Panera dishes for events. You will uphold health and food safety standards and support the catering team while representing Panera’s inviting culture.

In this role you will grow Panera Catering with local businesses and schools, supervise on-site events, and help create memorable guest experiences with proactive communication and reliable

Qualifications

• Minimum age 18 years.
• Basic food safety understanding and practice training (Food Handler's Card).
• Must have own vehicle for delivering orders and an acceptable driving record.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service with proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Maintain Panera's standards for food quality.
• Promote Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Foster a culture of warmth, belonging, growth, and trust.

Skills

Customer service

Communication

Time management

Organizational skills

Reliable transportation

Education

Food Handler's Card

Job description

Panera in Rochester Hills, MI is seeking a Catering Lead to manage catering orders, provide warm, friendly service, and ensure timely delivery of craveable Panera dishes for events. You will uphold health and food safety standards and support the catering team while representing Panera’s inviting culture.

In this role you will grow Panera Catering with local businesses and schools, supervise on-site events, and help create memorable guest experiences with proactive communication and reliable