Catering Lead & Guest Experience Coordinator

Modern Market Eatery; Longmont (CO); On-site; USD 22,000 - 25,000; Full time

Job summary

Thrive Restaurant Group is seeking a Catering Lead to oversee end-to-end catering operations, from order intake to delivery, ensuring craveable and accurate experiences for guests. This role collaborates with operations and guest relations, coordinating logistics, staffing, and compliance to deliver memorable off-premise events.

The position emphasizes proactive client engagement, relationship building with catering clients, and driving sales growth while upholding Thrive's hospitality standards.

Responsibilities

• Own: Full catering process from order intake, confirmation calls, planning, and preparation, to delivery and presentation.
• Own: Coordination of necessary logistics, including staffing and ensuring all equipment and supplies are prepared for event execution.
• Own: Train additional drivers as needed.
• Own: Ensure all catering orders are accurate, properly assembled, and delivered on time.
• Own: Follow up with each guest, by calling to ensure expectations are met or exceeded.
• Assist: Maintain compliance with food safety, sanitation, and health regulations for all catering activities.

Job description

Thrive Restaurant Group is seeking a Catering Lead to oversee end-to-end catering operations, from order intake to delivery, ensuring craveable and accurate experiences for guests. This role collaborates with operations and guest relations, coordinating logistics, staffing, and compliance to deliver memorable off-premise events.

The position emphasizes proactive client engagement, relationship building with catering clients, and driving sales growth while upholding Thrive's hospitality standards.