Catering Lead: Create Memorable Events & Growth

panerabread; Bay City (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Team tips

Free meals

Flexible scheduling

Paid time off

Benefits package

Tuition discounts

Wellness program

Job summary

Panera is seeking a Catering Lead to manage catering orders, provide warm, friendly service, and ensure events run smoothly with clear communication. The role emphasizes health and food safety and involves delivering orders and promoting Panera Catering to local businesses and schools.

You will support managers and team members, uphold Panera's standards for quality, and contribute to a culture of warmth, belonging, growth, and trust.

Qualifications

• Strong customer service skills and friendly demeanor.
• Ability to manage time and prioritize tasks in a fast-paced environment.
• Clear communication with guests and team members, both in person and on shift.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's exceptional standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Customer service

Time management

Communication

Job description

Panera is seeking a Catering Lead to manage catering orders, provide warm, friendly service, and ensure events run smoothly with clear communication. The role emphasizes health and food safety and involves delivering orders and promoting Panera Catering to local businesses and schools.

You will support managers and team members, uphold Panera's standards for quality, and contribute to a culture of warmth, belonging, growth, and trust.