Catering Lead: Create Memorable Events & Service

panerabread; Woodhaven (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay + tips

Free on-shift meals

Flexible scheduling

Paid vacation and holidays (full-time)

Medical, dental, vision, life; 401(k)

Career advancement

Tuition discounts

Team member assistance

Perks & rewards

Job summary

Panera Bread is seeking a Catering Lead in Woodhaven, MI. You will manage catering orders, plan events with familiar Panera dishes, respond to guest inquiries, and ensure hassle-free hosting with timely, accurate delivery.

We value friendly service, proactive follow-ups, and a team-first culture. This full-time role requires reliable vehicle for deliveries, own driving record, and flexibility for nights/weekends. Join us and help grow our catering program.

Qualifications

• Minimum age 18
• Food safety understanding and training (Food Handler's Card as required by law)
• Enjoy people and have effective communication skills
• Self-starter who can meet goals with limited supervision
• Excellent organizational and time-management skills
• Must have your own vehicle for delivering orders and an acceptable driving record
• Role requires flexible hours including nights and weekends
• Ability to lift, carry, push, or pull 25–50 pounds
• Able to stand and walk for up to 3 hours
• Clear communication in a loud environment

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Customer service

Communication skills

Leadership

Time management

Organizational skills

Job description

Panera Bread is seeking a Catering Lead in Woodhaven, MI. You will manage catering orders, plan events with familiar Panera dishes, respond to guest inquiries, and ensure hassle-free hosting with timely, accurate delivery.

We value friendly service, proactive follow-ups, and a team-first culture. This full-time role requires reliable vehicle for deliveries, own driving record, and flexibility for nights/weekends. Join us and help grow our catering program.