Catering Lead: Create Memorable Events & Deliver Joy

panerabread; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Flexible schedule

Paid vacation

Health insurance

401(k) with match

Career development

Tuition discounts

Team rewards

Assistance program

Job summary

Panera Bread in Charlotte, NC is seeking a Catering Lead to drive catering orders and deliver memorable guest experiences. You will manage and produce catering orders, ensure warm service, and coordinate delivery to events while upholding health and food safety standards.

The role also involves marketing Panera Catering to local businesses and supporting the team to grow a welcoming culture. Ideal candidates are 18+, with basic food safety training, strong communication, and the ability to lift

Qualifications

• Must be at least 18 years old.
• Food safety understanding and training (Food Handler's Card).
• Own vehicle for delivering orders and valid driving record.
• Ability to lift 25-50 pounds.
• Stand and walk up to 3 hours.
• Flexible hours including nights and weekends.
• Effective communication and guest-focused demeanor.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service with proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for food quality.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth, and trust.

Skills

Customer service

Communication

Time management

Organizational skills

Job description

Panera Bread in Charlotte, NC is seeking a Catering Lead to drive catering orders and deliver memorable guest experiences. You will manage and produce catering orders, ensure warm service, and coordinate delivery to events while upholding health and food safety standards.

The role also involves marketing Panera Catering to local businesses and supporting the team to grow a welcoming culture. Ideal candidates are 18+, with basic food safety training, strong communication, and the ability to lift