Catering Lead | Client-Facing Event Supervisor

Guest Services, Inc.; Washington (District of Columbia); On-site; USD 29,000 - 40,000; Full time

Job summary

Guest Services, Inc. is seeking a Catering Supervisor to oversee Catering Attendants, ensure proper setup, service, and breakdown for catered events, and be the first point of contact for clients. You will respond to concerns with urgency and professionalism.

The role emphasizes supervising staff, maintaining safety and sanitation, and coordinating with the Catering Manager to deliver high-quality service at client sites.

Qualifications

• High School Diploma/G.E.D. equivalent.
• Strong sanitation habits.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Ensure complete guest satisfaction at all times; handle complaints per standards.
• Supervise Catering Attendants and monitor task performance during setups.
• Assist in recruiting, scheduling, and training catering staff.
• Maintain safe facility environment and uphold hygiene, equipment, and dress standards.
• Report safety or quality issues to the Catering Manager.

Skills

Customer service

Communication

Sanitation habits

Problem solving

Education

High School Diploma/G.E.D. equivalent

Job description

Guest Services, Inc. is seeking a Catering Supervisor to oversee Catering Attendants, ensure proper setup, service, and breakdown for catered events, and be the first point of contact for clients. You will respond to concerns with urgency and professionalism.

The role emphasizes supervising staff, maintaining safety and sanitation, and coordinating with the Catering Manager to deliver high-quality service at client sites.