Catering Lead

Panera LLC; Troy (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free on-shift meals

Flexible scheduling

Paid vacation and holidays

401(k) with match

Tuition discounts

Job summary

Panera LLC is seeking a Catering Lead in Troy, Michigan. The role involves managing catering orders, providing excellent customer service, and ensuring food safety standards. Candidates should have good communication skills and enjoy working with people.

Benefits include competitive pay, medical insurance, and career advancement opportunities. Candidates must be able to work flexible hours and possess strong organizational skills.

Qualifications

• Minimum age 18 years.
• Complete basic food safety training and hold a Food Handler's Card, as required by law.
• Own a vehicle for delivering orders and have an acceptable driving record.
• Ability to lift, carry, push, or pull objects weighing 25-50 pounds.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.

Skills

Effective communication skills

Organizational skills

Time management skills

Ability to work in a fast-paced environment

Customer service

Job description

Catering Lead

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's exceptional standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support managers and team members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age 18 years.
• Complete basic food safety training and hold a Food Handler's Card, as required by law.
• Enjoy working with people and possess effective communication skills.
• Self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Own a vehicle for delivering orders and have an acceptable driving record.
• Flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing 25-50 pounds.
• Capacity to stand and walk for up to 3 hours.
• Clear communication and quick understanding of directions in a loud environment.
• Ambassador of Panera's Guiding Values and Behaviors: making people smile, learning and growing together, finding solutions and taking initiative, working and winning as a team, having fun and celebrating success, and seeing the best in others.

Benefits

• Competitive pay and eligibility for team tips.
• Free on-shift meals and unlimited fountain beverages.
• Flexible and reliable scheduling.
• Paid vacation, sick time, and holidays for full-time team members.
• Medical, dental, vision, life insurance, pet insurance, and 401(k) with match.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

Equal Opportunity Employer: Disabled/Veterans. Panera Bread is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected status.