Catering Lead

Panera LLC; Delavan (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free on-shift meals

Flexible scheduling

Paid vacation and sick time

Medical, dental, and vision insurance

Job summary

Panera LLC is seeking a Catering Lead in Delavan, Wisconsin, responsible for managing catering orders and delivering exceptional service. The role includes creating memorable experiences for guests, maintaining health standards, and marketing Panera Catering.

Successful candidates must have strong organizational and communication skills, enjoy working with people, and be able to meet scheduling needs, including nights and weekends.

Benefits include competitive pay, free meals, paid vacation, health insurance, and opportunities for career advancement.

Qualifications

• Minimum age: 18 years.
• Must have a vehicle for delivering orders.
• Able to lift, carry, push, or pull objects 25–50 pounds.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with friendly service.
• Maintain health and food safety standards.

Skills

Effective communication skills

Organizational skills

Time-management skills

Customer service

Job description

Catering Lead

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy working with people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Flexible availability, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25–50 pounds; ability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Benefits

• Competitive pay & amp; eligible for team tips.
• Free on‑shift meals & amp; unlimited fountain beverages.
• Flexible & amp; reliable scheduling.
• Paid vacation, sick time, and holidays for full‑time team members.
• Medical, dental, vision, life insurance, pet insurance & amp; 401(k) with match available.
• Career advancement & amp; leadership development opportunities.
• Tuition discounts.
• Perks & amp; rewards for team members.
• Team member assistance program.

Equal Opportunity Employer: Disabled/Veterans