Catering Lead

Panera LLC; Smyrna (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free on-shift meals

Paid vacation and sick time

Medical, dental, and vision insurance

Job summary

Panera LLC in Smyrna, Tennessee, is seeking a Catering Lead to play a vital role in catering operations. You will manage catering orders, provide exceptional service, and ensure food safety standards are upheld.

The ideal candidate enjoys working with people, is self-motivated, and possesses strong organizational skills. Benefits include competitive pay, free meals, and health insurance options.

Qualifications

• Minimum age: 18 years.
• Hold a Food Handler’s Card, as required by law.
• Must own a vehicle with an acceptable driving record.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with excellent service.
• Strictly adhere to health and food safety standards.

Skills

Effective communication skills

Organizational skills

Time-management skills

Ability to lift 25–50 pounds

Flexibility to work nights and weekends

Job description

Catering Lead – Panera

As a Catering Lead, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar, and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support managers and team members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years.
• Complete basic food safety training and hold a Food Handler’s Card, as required by law.
• Enjoy working with people and possess effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must own a vehicle for delivering orders and have an acceptable driving record.
• Flexible to work nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing 25–50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors, fostering a culture of collaboration and growth.

Benefits

• Competitive pay and eligibility for team tips.
• Free on‑shift meals and unlimited fountain beverages.
• Flexible and reliable scheduling.
• Paid vacation, sick time, and holidays for full‑time team members.
• Medical, dental, vision, life insurance, pet insurance, and 401(k) with match.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

Equal Opportunity Employer

Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent on the facts and circumstances of each position and candidate.