Catering Lead

Panera LLC; Monrovia (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Free on-shift meals

Flexible scheduling

Medical, dental, vision insurance

Paid vacation and sick time

401(k) with match available

Tuition discounts

Job summary

Panera LLC in Monrovia is looking for a Catering Lead to manage catering orders and provide exceptional service to guests. You will ensure every aspect of catering is executed flawlessly and support the team in promoting Panera's offerings in the local community.

The ideal candidate should have strong communication skills, be able to work flexible hours, and have a valid driver's license. This role offers competitive pay, free meals, and various benefits including medical and dental insurance.

Qualifications

• Minimum age: 18 years.
• Completed basic food safety training (Food Handler’s Card).
• Enjoy people and have effective communication skills.
• Self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have own vehicle and an acceptable driving record for delivery.
• Ready for flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to communicate clearly in a loud environment.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service and maintain effective communication.
• Follow up proactively to ensure guest satisfaction.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Maintain high food quality standards.
• Market Panera Catering to local businesses and events.
• Support managers and team members as needed.
• Help build a culture of warmth and trust.

Job description

Catering Lead – Panera

As a Catering Lead at Panera, you help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service and maintain effective communication with guests.
• Follow up proactively to ensure every guest is satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support managers and team members as needed.
• Help build a culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years.
• Completed basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• Self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have own vehicle and an acceptable driving record for delivery.
• Ready for flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25‑50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and understand guests and associates’ directions in a loud environment.
• Be an ambassador of guiding values and behaviors by making people smile, learning and growing together, finding solutions, taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Benefits

• Competitive pay & eligible for team tips.
• Free on‑shift meals and unlimited fountain beverages.
• Flexible & reliable scheduling.
• Paid vacation, sick time, and holidays for full‑time members.
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available.
• Career advancement & leadership development opportunities.
• Tuition discounts.
• Perks & rewards for team members.
• Team member assistance program.

Additional Information

Equal Opportunity Employer: Disabled/Veterans