Catering Lead

Panera LLC; Warren (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Free on-shift meals

Unlimited fountain beverages

Flexible scheduling

Paid vacation and holidays

Medical, dental, vision insurance

401(k) with match

Job summary

Panera LLC in Warren, MI is seeking a Catering Lead to manage catering orders and deliver exceptional service during events. As a crucial part of our catering operations, you will ensure food is delivered promptly and accurately while adhering to health standards.

The ideal candidate has strong communication skills, a vehicle for deliveries, and a passion for creating memorable experiences. Full-time team members enjoy benefits such as paid vacation, medical insurance, and career advancement opportunities.

Qualifications

• Must be 18 years or older and have a Food Handler’s Card.
• Must have a vehicle for deliveries and acceptable driving record.
• Experience in a fast-paced environment is required.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service and effective communication.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Market Panera Catering to local businesses.

Skills

Effective communication skills

Self-starter

Organizational skills

Time management skills

Ability to lift 25-50 pounds

Flexibility

Job description

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support your managers and team members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Flexible availability, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing 25–50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Benefits

• Competitive pay & eligible for team tips.
• Free on‑shift meals & unlimited fountain beverages.
• Flexible & reliable scheduling.
• Paid vacation, sick time, and holidays for full‑time team members.
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available.
• Career advancement & leadership development opportunities.
• Tuition discounts.
• Perks & rewards for team members.
• Team member assistance program.

Compensation

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent on the facts and circumstances of each position and candidate.

Location

606190, Warren, MI – Mound Road

Equal Opportunity Employer

Equal Opportunity Employer: Disabled/Veterans