Catering Lead

Panera LLC; Sterling Heights (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free on-shift meals

Paid vacation

Medical, dental, vision insurance

Tuition discounts

Job summary

Panera LLC is seeking a Catering Lead in Sterling Heights, Michigan, who will manage catering orders and provide exceptional service to guests. The ideal candidate enjoys working with people, has strong communication skills, and is organized and self-motivated.

This role includes delivering orders and maintaining food safety standards. Flexible scheduling is required, including nights and weekends. The position offers competitive pay and a variety of benefits.

Qualifications

• Minimum age: 18 years of age.
• Effective communication skills.
• Excellent organizational and time-management skills.
• Must have your own vehicle for delivering orders.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with friendly service and communication.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.

Skills

Effective communication skills

Organizational skills

Self-starter

Flexible and reliable scheduling

Job description

In the role of Catering Lead at Panera, you play a crucial part in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support your managers and team members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle for delivering orders and an acceptable driving record; the role requires safely operating a passenger motor vehicle.
• Flexible hours, including nights and weekends, in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push or pull objects 25–50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of Panera’s Guiding Values and Behaviors: make people smile, learn and grow together, find solutions and take initiative, work as a team, have fun, celebrate success, and see the best in others.

Benefits

• Competitive pay
• Eligible for team tips
• Free on‑shift meals
• Unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Equal Opportunity Employer: Disabled/Veterans.

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent on the facts and circumstances of each position and candidate.