Catering & Front Desk Coordinator

Jackson Walker LLP; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Jackson Walker LLP in Austin, Texas is seeking a Catering Support & Relief Receptionist to handle catering coordination and receptionist duties. The role supports daily operations, coordinates events, and provides exceptional service to attorneys, clients, and staff.

The position also entails greeting visitors, handling calls, deliveries, and general office support in line with Firm policies. A high school diploma and 1 year of relevant experience are required; catering/event experience is a

Qualifications

• High school diploma or GEDrequired.
• Minimum of 1 year of customer service, hospitality, reception, administrative support, or related experience.
• Experience coordinating catering, hospitality services, or events preferred.
• Strong interpersonal and customer service skills.
• Excellent verbal communication skills and professional telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work under time constraints.
• Basic proficiency in Microsoft Office Suite and email systems.
• Ability to work independently with minimal supervision.
• Ability to maintain confidentiality and exercise discretion.

Responsibilities

• Coordinate catering services for meetings, training sessions, receptions, client events, and special functions.
• Partner with attorneys, executives, and administrative staff to determine event requirements and dietary accommodations.
• Source, coordinate, and maintain relationships with approved catering vendors.
• Place, monitor, and track catering orders to ensure timely delivery and proper setup.
• Maintain catering schedules and manage timing and logistical requirements.
• Track catering expenses and assist with invoice processing and budget monitoring.
• Respond to last-minute requests while maintaining service standards.
• Ensure compliance with food safety and hygiene requirements.
• Serve as a point of contact for catering-related inquiries and support.
• Provide relief reception coverage during breaks and absences.
• Answer, screen, and direct incoming calls using a multi-line phone system.
• Welcome and assist clients, visitors, vendors, and guests.
• Coordinate visitor access and routing per Firm procedures.
• Receive, document, and distribute deliveries and packages.
• Maintain records of deliveries and parking validations.
• Direct visitors to conference rooms and maintain lobby area.
• Maintain confidentiality of client and Firm information.
• Support general office operations and customer service initiatives.

Skills

Customer service

Hospitality

Reception

Organizational skills

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Email systems

Job description

Jackson Walker LLP in Austin, Texas is seeking a Catering Support & Relief Receptionist to handle catering coordination and receptionist duties. The role supports daily operations, coordinates events, and provides exceptional service to attorneys, clients, and staff.

The position also entails greeting visitors, handling calls, deliveries, and general office support in line with Firm policies. A high school diploma and 1 year of relevant experience are required; catering/event experience is a