Catering & Events Coordinator

Hulsing Enterprises; Asheville (NC); On-site; USD 25,000 - 28,000; Full time

Job summary

Crowne Plaza Asheville is seeking an entry-level Catering/Reservations Coordinator within the Sales & Catering Department. This role supports the department and serves as the first point of contact for clients, handling clerical tasks and basic billing.

Responsibilities include answering calls, routing leads to managers, preparing contracts and documents, processing reservations, and generating routine reports. A High School diploma and hospitality experience preferred.

Qualifications

• High School Diploma required.
• Hospitality experience preferred.
• Stable work history and commitment to client satisfaction.

Responsibilities

• Reception: screen and direct telephone calls; take and distribute leads to Sales/Catering managers.
• Provide a warm welcome for clients and on-property contacts.
• Create and route new contracts, amendments, and supporting documents for sales and catering managers.
• Attend weekly departmental meetings.
• Create, change, organize, and distribute BEOs.
• Print collateral for Front Desk/Reservations Dept.
• Create, print, and distribute signs for groups and events.
• Distribute forms and updates daily, weekly and monthly.
• Billing: post charges, payments, and deposits for groups as needed.
• Monitor and manage responses on all communication channels.

Skills

Strong work ethic

Client satisfaction

Teamwork

Loyalty to company

Education

High School Diploma

Job description

Crowne Plaza Asheville is seeking an entry-level Catering/Reservations Coordinator within the Sales & Catering Department. This role supports the department and serves as the first point of contact for clients, handling clerical tasks and basic billing.

Responsibilities include answering calls, routing leads to managers, preparing contracts and documents, processing reservations, and generating routine reports. A High School diploma and hospitality experience preferred.