Catering & Culinary Support Associate

Tonys Meats; Centennial (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

Tony’s Market in Centennial, CO seeks a Catering & Culinary Support Associate to help our catering and market teams by staying organized, serving customers, and keeping products looking their best. You will work with the Prepared Foods Buyer and team, handling office tasks and hands-on duties across Tony’s Market locations.

Responsibilities include reviewing orders, updating systems, communicating with customers, and supporting multiple departments during peak periods.

Qualifications

• Strong interpersonal, verbal, and written communication skills.
• Organizational skills with ability to multitask in a fast-paced environment.
• Customer service oriented with professional problem-solving and teamwork.

Responsibilities

• Review catering and holiday orders for dates, pickup/delivery, quantities and special requests.
• Enter and update information in catering and other systems after training.
• Contact customers with confirmations, updates and substitutions.
• Share order details with catering managers and store teams.
• Maintain simple spreadsheets, notes, and order records.
• Check supplies and notify when items are low.
• Assist with replenishment requests and communicate needs to commissary.
• Support departments during busy periods (Prepared Foods, Deli, Bakery, Cheese, Charcuterie).
• Assist with displays, promotions, and product launches.

Skills

Interpersonal skills

Organizational skills

Customer service

Word

Excel

Outlook

Order management

CaterTrax

Food safety

Driving

Tools

CaterTrax

Job description

Job DetailsJob Location: Centennial, CO 80111Position Type: Full TimeSalary Range: $20.00 - $22.00 HourlyTony’s Market Job Description

Title

Catering & Culinary Support Associate

Department(s)

Prepared Foods / Catering

Reports to

Prepared Foods Buyer

Standard workweek

3 (+/-) office/catering support days; 2 (+/-) market support days

Job summary:

Responsible for helping our catering and market teams by staying organized, serving customers, and keeping products looking their best. Work with the Prepared Foods Buyer and experienced team members, completing office tasks and hands-on work in Tony’s Market locations.

Summary of essential job functions:

• Help review catering and holiday orders for basic details such as dates, pickup or delivery information, quantities, and special requests.
• Enter and update information in our catering system and other systems after training.
• Contact customers with order confirmations, simple questions, updates, and approved substitutions.
• Share order details with catering managers, store teams, and commissary production staff.
• Maintain simple spreadsheets, customer notes, order records, and task lists.
• Check catering supplies and packaging, and tell a manager when items are running low.
• Help process store replenishment requests and communicate product needs to the commissary.
• Support Prepared Foods, Deli, Bakery, Cheese, and Charcuterie departments during busy periods.
• Help set up seasonal displays, promotions, product launches, and holiday programs.
• Cut, wrap, label, and merchandise cheese and specialty foods after training.
• Help with product demonstrations and sampling events, including setup, customer interaction, and cleanup.
• Complete other reasonable duties as assigned.
• Predictable and timely attendance.

Standard job functions:

• Uphold the 7 guiding principles of the company.
• Support goals and vision of CEO and Owners.
• Consistently present a professional personal image and abide by the company’s uniform policy.
• Maintain a safe, clean, and well-organized working and shopping environment.
• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures, and local food and sanitation laws.
• Ability to work a flexible schedule including holidays and weekends.

Knowledge, skills and abilities required:

• Strong interpersonal, verbal, and written communication skills.
• Strong organizational skills with the ability to multitask, prioritize, and follow through in a fast-paced environment.
• Customer service oriented with the ability to resolve concerns professionally and work collaboratively with customers and employees.
• Proficient computer skills using Word, Excel, Outlook, and order-management systems. CaterTrax experience is preferred.
• Knowledge of Prepared Foods, Catering, Deli, Bakery, Cheese, Charcuterie, merchandising, or foodservice operations is preferred.
• Knowledge of food safety and sanitation practices.
• Ability to travel between Tony’s Market locations, the office, and the commissary. Valid driver’s license and reliable transportation are required.

Employee Signature__________________________________________________ Qualifications