Catering Coordinator

ASM Global; Toledo (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Legends Global is seeking a Catering Coordinator to support day-to-day operations of the special events and catering department across the Toledo Complex (Huntington Center and Glass City Center). The role includes planning and executing catering requests for internal and ticketed events, coordinating with Premium clients, and assisting the Director of Catering.

You will work closely with the department Director and Managers to gain hands-on experience in events planning, setting up BEOs, and

Qualifications

• High School Diploma or Equivalent required.
• Minimum 1-2 years experience in hospitality, administrative support, or customer service.

Responsibilities

• Plan, detail and execute catering requests for internal and special events.
• Communicate with Premium clients via email and phone to fulfill requests and answer questions.
• Create event orders, floor plans and event logistics reports.
• Collaborate with culinary team on menu options and cost tracking.
• Create event orders for ticketed events.
• Assist with planning and execution of catering orders for internal clients.
• Assist with staff scheduling for premium level service.
• Act as manager on duty during ticketed and catered events.
• Prepare event sheets and share with staff.
• Provide documentation for post-event invoicing.
• Support day-to-day catering operations for all events.
• Attend staff and stadium production meetings.
• Support front-of-house catering operations and venue calendar.
• Develop conflict resolution skills for event planning.

Skills

Excellent communication

Public relations

Customer service

Detail oriented

Multi-tasking

Problem solving

Organization

Ability to work nights and weekends

Education

High School Diploma or Equivalent

Tools

Infor

TapIn2

Microsoft Office

Job description

At Legends Global , we are the premier hospitality partner to the world's greatest live events, venues, and brands. Through our fully integrated service model, we deliver exceptional experiences across every touchpoint - from hospitality and venue management to partnerships, merchandise, and live event operations.

With a network of more than 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests annually, our success is powered by ambitious thinking, collaboration, and bold execution. We are committed to creating an inclusive environment where team members can grow, contribute, and thrive.

Winning is an everyday mindset at Legends. Join our team and be part of creating unforgettable experiences.

THE ROLE

The Toledo Complex includes both the Huntington Center and the Glass City Center. This position provides operational support across both venues.

The Catering Coordinator will be responsible to support the overall day to day operations for the special events and catering department.

In addition, this plan and execute events as assigned and will assist and support the Director of Catering.

The Catering Coordinator will work closely with the department Director and Managers to gain experience of completing tasks associated with specials events catering and event planning.

The Coordinator will have working knowledge of special events planning, creating BEO's, and venue on premise catering.

Essential Duties and Responsibilities

Include the following:

• Plan, detail and execute catering requests for internal events and special events as assigned.
• Communicate with the Premium clients via email and phone to fulfill customer requests and answer questions.
• Create event orders, floor plans and event logistics reports.
• Work in conjunction with the culinary team to select menu options for assigned events and track internal costs.
• Create event orders for ticketed events.
• Assist the Premium Manager with the planning and executing of catering orders for internal clients.
• Assist with part-time premium level staff scheduling.
• Act as a 'manager on duty' during ticketed and catered events.
• Create event sheets with relevant information for staff instruction.
• Provide appropriate documentation to the accounting department to generate post event invoices.
• Plan and execute special events with range of experience as assigned.
• Support the catering operations for all ticketed events and special events as assigned.
• Attend various staff and stadium production meetings.
• Support the overall day to day operations for the catering department front of house.
• Monitor venue calendar for catering requests.
• Assist in overall special events preparation as needed.
• Assist with on site event management for front and back of house.
• Develop knowledge of conflict resolution as it relates to special events planning and execution.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Prior experience in creating BEO's.
• Must be proficient in Microsoft Excel, Word, Outlook and Power Point
• Microsoft Office document formatting.
• Knowledge of catering event order system; proficient in Infor and TapIn2 is a plus
• Detailed oriented and organized
• Excellent Customer Service and ability to multi task
• Ability to work in fast pace environment.
• Creative and ability to think outside the box.
• Minimum 1 years in hospitality coordinator role
• Working knowledge of culinary/food & beverage
• Detail oriented and experience in creating BEO's
• Strong written and verbal communication skills.
• Interest and understanding of the special events and or hospitality industry.
• Computer Skills: Microsoft Office to include document formatting.
• Ability to work in fast pace environment..

Education and/or Experience

High School Diploma or Equivalent

Minimum 1 - 2 years previous experience working in hospitality, administrative support, or customer service.

Experience using Outlook, Excel, Word and PowerPoint.

Skills and Abilities

• Work independently, exercise judgement and initiative.
• Work in a fast-paced environment. Remain flexible and adjust to situations as they occur.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Ability to prioritize tasks and to handle multiple tasks at a time.
• Good communication, problem solving and organizational skills.
• Excellent customer service and public relations skills.
• Ability to work event hours including nights and weekends.

Computer Skills

• Operate a personal computer using Outlook, Windows, Word, Excel, and other standard office equipment.
• Ability to understand and operate the property's work order system to submit and complete work orders.
• Ability to use all office equipment, computer, calculator, fax machines