Catering Coordinator

Chick-fil-A; Roseville (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Insurance benefits

Bonus pay

Competitive pay

Job summary

Chick-fil-A Roseville is seeking a Catering Coordinator to lead and execute a comprehensive catering program with a strong focus on presentation, service, and care. You will work with operators and leaders to ensure high standards and guest satisfaction.

The role emphasizes teamwork, leadership development, and growth opportunities, including training, scholarship options, and competitive pay with bonus potential in a fast-paced, community-focused environment.

Responsibilities

• Business Plan: Develops and implements a comprehensive catering plan to achieve long-term organizational health (Annually)
• Systems Management: Oversees Catering systems to ensure organizational simplicity and efficiency
• POP Materials: Installs quarterly POP materials per Chick-fil-A standards, communicates and the Support Center initiates changes to the restaurant team, including LTO products, etc.
• Asset Management: Stewards the Catering assets to ensure high brand standards
• Catering table, TMS bags, Cow suit, etc.: Executes management and cleaning of all TMS bags and organization/cleaning of all other Catering assets
• Financials: Ensures complete fiscal responsibility for Catering sales, profitability, team management including:
• Schedule needs: Works with Executive Director to ensure proper coverage and productivity of the Catering Team
• Invoices: Puts together all monthly Catering invoices an ensures all outstanding balances/accounts are settled before end of month
• Cash Management: Ensures proper cash/credit procedures are enforced in all aspects of Catering activities
• Food Safety: Strictly adheres to all Chick-fil-A food safety processes and establishes strong food safety systems
• Emotional Connections Marketing: Creates and oversees execution of community events to drive in-restaurant sales
• Guest Experience: Ensures highest level of guest experience, including CORE 4 and Second Mile Service at all times
• Catering Guests: Cultivates relationships in the community to create consistent catering guests and sales.

Job description

Chick-fil-A - Catering Director/Coordinator Needed

Are you passionate about delivering delicious food with exceptional service? Do you thrive in a fast-paced, dynamic environment?

Join Chick-fil-A Roseville, where you'll be part of a loving team that values teamwork and leadership development. As a Catering Coordinator, you will play a crucial role in upholding our high standards of presentation, service, and care. You'll have the opportunity to positively influence others and grow both personally and professionally.

Position Type:

• Full-time

Why Join Us:

• Fun work environment with the chance to positively impact others
• Flexible scheduling and closed on Sundays
• Learning directly from experienced Operators and Restaurant Leaders
• Opportunities for intentional growth and development
• Scholarship opportunities
• Competitive pay and bonus pay
• Insurance benefits

Responsibilities:

1. Business Plan: Develops and implements a comprehensive business/Catering plan to achieve long-term organizational health (Annually)
2. Systems Management: Oversees Catering systems to ensure organizational simplicity and efficiency
3. POP Materials: Installs quarterly POP materials per Chick-fil-A standards, communicates and the Support Center initiates changes to the restaurant team, including LTO products, etc.
4. Asset Management: Stewards the Catering assets to ensure high brand standards
5. Catering table, TMS bags, Cow suit, etc.: Executes management and cleaning of all TMS bags and organization/cleaning of all other Catering assets
6. Financials: Ensures complete fiscal responsibility for Catering sales, profitability, team management including:
7. Schedule needs: Works with Executive Director to ensure proper coverage and productivity of the Catering Team
8. Invoices: Puts together all monthly Catering invoices an ensures all outstanding balances/accounts are settled before end of month
9. Cash Management: Ensures proper cash/credit procedures are enforced in all aspects of Catering activities
10. Food Safety: Strictly adheres to all Chick-fil-A food safety processes and establishes strong food safety systems
11. Emotional Connections Marketing: Creates and oversees execution of community events to drive in-restaurant sales
12. Guest Experience: Ensures highest level of guest experience, including CORE 4 and Second Mile Service at all times
13. Catering Guests: Cultivates relationships in the community to create consistent catering guests and sales.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.