Catering & Conference Services Lead

Socket.dev; Seattle (WA); On-site; USD 52,000 - 76,000; Full time

Job summary

Socket.dev is seeking a Catering Sales/Conference Management professional to join our team. You will coordinate conference menus, assist clients, manage space blocks, and drive revenue through events within hotel operations.

The role requires 2+ years in catering sales or conference management, strong guest relations, and negotiation skills. You will collaborate across departments to deliver exceptional service and events that maximize profitability.

Qualifications

• 2+ years' experience in Catering Sales/Conference Management.
• Extensive knowledge of food and beverage etiquette, guest relations and service standards.
• Ability to analyze client needs and negotiate pricing and client requests.
• Interpersonal skills to provide overall guest satisfaction.

Responsibilities

• Coordinate menu arrangements for conference clients that maximize the revenue potential for the hotel, while serving the needs of the client, and submit to the Director of Catering for review and signature.
• Assist conference clients with off-premise (hotel) details as they may affect the hotel service delivery, such as floral concerns, motor coach requests, limousine requests, exhibit decorator requests, entertainment referrals, and golf or sports arrangements.
• Maintain accurate and current space (room) blocks in the group function log, observing accurate turnovers and releasing space appropriately and timely, so to maximize the booking of other business opportunities and revenue.
• Support revenue growth potential by assessing/monitoring room rental fees, electrical charges, telephone charges, box delivery/storage fees, service fees and other revenue-generating factors in accordance with the sales contract and with regard to hotel policies.
• Prospecting, outside sales calls, and networking events are essential to meet goals and budget.
• Coordinate pre-planning meetings or a pre-conference meeting for the operational departments, and prepare an accurate Conference Profile that details a particular conference
• Provide a comprehensive Post Conference Report on all conferences, and review all client invoices prior to mailing to ensure accuracy and accurate assessment of all services and goods rendered by the hotel.
• Adhere to all organization policies, procedures, guidelines as set forth by the People & Culture department.

Skills

Catering Sales

Conference Management

Negotiation

Guest Relations

Communication

Multitasking

Flexibility

Job description

Socket.dev is seeking a Catering Sales/Conference Management professional to join our team. You will coordinate conference menus, assist clients, manage space blocks, and drive revenue through events within hotel operations.

The role requires 2+ years in catering sales or conference management, strong guest relations, and negotiation skills. You will collaborate across departments to deliver exceptional service and events that maximize profitability.