Catering & Conference Services Lead

Highgate; Honolulu (HI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term and long-term disability

401(k) Retirement Plan with employer 1

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Jury duty leave

Job summary

Highgate Hotels in Honolulu is seeking an Office Assistant to support Catering & Conference Services, handling phones, emails, and daily administrative tasks. You will prepare BEOs, manage schedules, and ensure smooth event operations.

Applicants should have 1–2 years of administrative experience in a fast-paced setting, excellent communication, and proficiency in MS Word, Excel, Outlook, and PowerPoint; Opera and Delphi knowledge is a plus. Some weekends/evenings may be required.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in hospitality, business, or related preferred.
• 1–2 years of administrative experience in a fast-paced environment required.
• Prior catering/conference services office experience preferred; luxury hotel experience desirable.
• Must have strong communication, multitasking, and customer service skills.
• Proficient with MS Office; knowledge of PMS systems (Opera & Delphi) a plus.

Responsibilities

• Answer telephone and email messages; respond accordingly.
• Open and distribute mail.
• Maintain up-to-date knowledge of computer programs and office applications.
• Type all department correspondence; file and organize documents.
• Prepare BEOs as per client needs (Catering Only).
• Assist with daily operations of the Business Center.

Skills

Administrative experience

Customer service

Multi-tasking

Communication skills

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Opera

Delphi

Job description

Highgate Hotels in Honolulu is seeking an Office Assistant to support Catering & Conference Services, handling phones, emails, and daily administrative tasks. You will prepare BEOs, manage schedules, and ensure smooth event operations.

Applicants should have 1–2 years of administrative experience in a fast-paced setting, excellent communication, and proficiency in MS Word, Excel, Outlook, and PowerPoint; Opera and Delphi knowledge is a plus. Some weekends/evenings may be required.