Catering & Banquet Captain

Infor; Temecula (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Banquet Captain will supervise functions in the meeting rooms, conventions, and social events, ensuring timelines and guest expectations are met.

Responsibilities include inputting checks into the OPERA system, coordinating with kitchen and service teams, mentoring staff, maintaining par levels of F&B, and acting as manager when the Banquet Manager is away.

Qualifications

• Reads and interprets safety rules and operating instructions.
• Writes routine reports and correspondence clearly.
• Speaking effectively before groups of guests or employees.
• Proficient with computers and software applications.

Responsibilities

• Supervise functions in meeting rooms and events.
• Input checks and consumptions into the OPERA system.
• Coordinate with departments on setups and timelines.
• Train and mentor Banquet Servers and team members.
• Order and maintain par levels of food and beverage not handled by kitchens.
• Maintain cleanliness of coffee rooms and storage rooms.
• Interact with guests to meet expectations.
• Provide team evaluations and staffing assessments for events.
• Act as manager in the absence of the Banquet Manager.

Skills

Communication

Numerical reasoning

Reasoning ability

Computer proficiency

Tools

OPERA System

Micros

Stratton Warren

Microsoft Word

Excel

Outlook

Job description

JOB SUMMARY

The Banquet Captain position supervises and maintains all functions scheduled in the meeting rooms, including all conventions, meetings and social functions.

JOB FUNCTIONS

Key Responsibilities

• Runs and assumes all responsibilities for multiple functions taking place at the same time.
• Inputs all checks and consumptions into the OPERA operating system.
• Communicates and clarifies all information with the various departments on set-ups and timelines for events.
• Trains and mentors all Banquet Servers and other Banquet Team Members with all Banquet Department Standards.
• Orders and maintains par levels of food and beverage not maintained by the kitchens.
• Responsible for the cleanliness and organization of all coffee rooms and storage rooms.
• Interacts with guests or clients on a one-on-one basis. It is there job to make sure that the guests expectations have been met.
• Fills out and gives team member evaluations.
• Goes over the amount of staffing needed for their events as soon as they start their shift.
• Is the acting manager when the Banquet Manager is not there.

Experience

• 4-6 Years At least 5 years relative experience in high volume banquets or equivalent F&B experience is preferred to successfully perform this job

Knowledge, Skills and Abilities

• COMMUNICATION SKILLS: This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence. Furthermore, this position also requires the ability to speak effectively before groups of customers or employees of the organization.
• MATHEMATICAL SKILLS: This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations.
• Must be proficient in using a computer.
• Must be able to use Microsoft Word, Excel and Outlook. Must be internet savvy.
• Must be able to use Stratton Warren for ordering purposes.
• Must be able to use the OPERA System.
• Must have knowledge of Micros and have other cashiering experience.