Banquet Captain
The primary purpose of the Banquet Captain is help execute successful catering events to achieve assigned catering and associated room revenue goals.
Benefits
- 401(k)
- Employee discounts
- Flexible schedule
- Paid time off
Essential Functions & Responsibilities
- Ability to understand a Banquet Event Order (BEO) and execute as outlined.
- Helps oversee all the logistics of events
- Leads a team to carry out guest and client requests
- Prepares a banquet room layout; moving tables and chairs as requested.
- Ensures food service runs smoothly, food is of quality and as requested.
- If buffet, ensures buffet setup is carried out in a timely manner, and buffet is monitored for deficiencies throughout service.
- If plated, ensures food is kept at proper temperature for appropriate time and orders are accurate.
- Food needs will vary per event.
- Perform billing duties upon completion of event.
- Ensure that public space needed is properly maintained and in good condition
- Performs other related duties as assigned.
The ideal candidate will have the following qualities:
- Is punctual, accountable, reliable, personable, clean, respectful, and adaptable
- Demonstrates problem solving, decision-making and conflict resolution skills.
- Ability to adapt with changing needs, making appropriate adjustments when needed.
Associate Requirements
- No set hours, as schedule will be based on the needs and timing of the group.
- Must have open availability (days, nights, weekdays, weekends, holidays, etc.)
- Associates are required to comply with department uniform and appearance standards.
- Associates are expected to carry out all reasonable requests by Managers/Supervisors which the associate is capable of performing.
- Travel: none
- Lifting: Yes. Up to 50 pounds.
- Other specials physical or mental requirements: Person is walking throughout the building to provide service and ensure tasks are completed appropriately and timely.
- Person will at times have to move conference facility tables, chairs, equipment, push carts, set up breaks.
Additional Operational Responsibilities
- Assist team with training, supplies and support in order to consistently provide quality service.
- Practice safety standards at all times. Know all property specific hotel emergency plans.
- Comply with Record Retention, Standard Operating Procedures and daily responsibilities.
- Adhere to all work rules, procedures and policies established by the company, including but not limited to those contained in the employee handbook.
- Assist in other departments (front desk, Bistro and housekeeping) as needed in order to consistently provide quality service.