Catering Assistant

Chick-fil-A; Gonzales (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Chick-fil-A in Gonzales, TX is seeking a Catering Assistant to support the management team in executing high-volume group orders, box meals, and delivery event setups for local clients. This hands-on role emphasizes guest service and food safety in a fast-paced environment.

This position is ideal for students pursuing hospitality, business, or culinary management and offers reliable scheduling with growth opportunities within a local, community-focused Chick-fil-A restaurant.

Qualifications

• Proven ability to deliver friendly, professional guest service.
• Strong attention to detail in a fast-paced setting.
• Clear communication and ability to stay organized under pressure.
• Ability to meet deadlines and multi-task across duties.

Responsibilities

• Consult with customers about changes before delivery or pickup.
• Transport food to and from locations and keep areas stocked.
• Provide excellent customer service and uphold brand standards.
• Prepare food in a clean, safe kitchen environment and follow safety rules.
• Assist managers and team members as needed and maintain a positive attitude.

Skills

Customer service

Attention to detail

Communication

Organizational skills

Teamwork

Deadlines

Tools

ServSafe

Job description

The Catering Assistant works with the management team in executing high-volume group orders, box meals, and delivery event setups for local clients. This hands‑on role combines guest service, food safety protocols in a fast-paced environment. It is ideal for students pursuing hospitality, business, or culinary management.

What's In It for You?

• Competitive pay & eligible for delivery tips
• Free on‑shift meals & unlimited fountain beverages
• Reliable scheduling
• Paid vacation, for full‑time team members after 1 year
• Medical, dental, vision, life insurance & 401(k) with match available for full‑time team members
• Career advancement & leadership development opportunities
• Scholarship Opportunity
• Team member assistance program
• And much, much more!

Customer Communication: Act as a professional brand representative during client drop‑offs, handling minor on‑site adjustments or special requests.

Safety & Sanitation: Maintain clean staging and packing areas while strictly adhering to local health codes and ServSafe/food handler guidelines.

Outstanding customer service is a must, so the catering staff we hire must always meet all our customers' needs and expectations, as well as attend to all the potential customer complaints in a professional and friendly manner.

Responsibilities of Catering Staff:

• Consulting with customers about any potential changes before delivery or pick up
• Transporting food to and from locations
• Making sure the supplies are well‑organized and stocked
• Providing excellent customer service
• Preparing food in a healthy and clean kitchen environment
• Excellent food preparation skills
• Catering experience is a plus
• Great attention to detail
• Good communication and organizational skills
• Ability to meet deadlines
• A friendly and positive attitude
• Ability to stand for long periods and lift/carry objects weighing up to 35 lbs.
• Maintain Chick‑fil‑A's exceptional standards for craveable food quality.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.
• Must be 18 and over
• Must pass a background check and have a clean driving record

Working at a Chick‑fil‑A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick‑fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.