Catering Assistant

Chick-fil-A; Gonzales (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Delivery tips

Free meals

Unlimited drinks

Reliable scheduling

Paid vacation after 1 year

Health insurance

401(k) with match

Career advancement

Scholarship program

Assistance program

Job summary

Chick-fil-A Gonzales, LA is seeking a Catering Assistant to support the management team with high-volume group orders, box meals, and on-site delivery event setups for local clients.

This hands-on role combines guest service and food safety protocols in a fast-paced environment and is ideal for students pursuing hospitality, business, or culinary management. You will represent the brand professionally during client interactions and help uphold Chick-fil-A’s standards.

Qualifications

• Excellent customer service and professional brand representation.
• Strong communication and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Consult with customers about changes before delivery or pickup.
• Transport food to and from locations.
• Ensure supplies are organized and stocked.
• Provide excellent customer service and maintain safety standards.
• Prepare food in a clean kitchen environment.
• Maintain Chick-fil-A's quality standards.
• Assist managers and team members as needed.

Skills

Customer service

Communication

Teamwork

Food safety

Tools

ServSafe

Job description

The Catering Assistant works with the management team in executing high-volume group orders, box meals, and delivery event setups for local clients. This hands‑on role combines guest service, food safety protocols in a fast-paced environment. It is ideal for students pursuing hospitality, business, or culinary management.

What's In It for You?

• Competitive pay & eligible for delivery tips
• Free on‑shift meals & unlimited fountain beverages
• Reliable scheduling
• Paid vacation, for full‑time team members after 1 year
• Medical, dental, vision, life insurance & 401(k) with match available for full‑time team members
• Career advancement & leadership development opportunities
• Scholarship Opportunity
• Team member assistance program
• And much, much more!

Customer Communication: Act as a professional brand representative during client drop‑offs, handling minor on‑site adjustments or special requests.

Safety & Sanitation: Maintain clean staging and packing areas while strictly adhering to local health codes and ServSafe/food handler guidelines.

Outstanding customer service is a must, so the catering staff we hire must always meet all our customers' needs and expectations, as well as attend to all the potential customer complaints in a professional and friendly manner.

Responsibilities of Catering Staff:

• Consulting with customers about any potential changes before delivery or pick up
• Transporting food to and from locations
• Making sure the supplies are well‑organized and stocked
• Providing excellent customer service
• Preparing food in a healthy and clean kitchen environment
• Excellent food preparation skills
• Catering experience is a plus
• Great attention to detail
• Good communication and organizational skills
• Ability to meet deadlines
• A friendly and positive attitude
• Ability to stand for long periods and lift/carry objects weighing up to 35 lbs.
• Maintain Chick‑fil‑A's exceptional standards for craveable food quality.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.
• Must be 18 and over
• Must pass a background check and have a clean driving record

Working at a Chick‑fil‑A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick‑fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.