Catering Assistant

Cincinnati Children's; Cincinnati (OH); On-site; USD 17,000 - 20,000; Part time

Job summary

Cincinnati Children's in Cincinnati, Ohio, is seeking a part-time employee for the Catering Department. Responsibilities include excellent customer service, effective communication, and room setup. The ideal candidate will have a high school diploma and a passion for helping others.

This position offers a rotating shift with an expected starting pay of $16.50 - $19.80 annually based on full-time equivalent status.

Qualifications

• High school diploma or equivalent.
• No directly related experience required.

Responsibilities

• Demonstrate excellence in customer service and meet customer needs.
• Convey relevant information and keep leadership informed.
• Assist guests and act as the first line of problem resolution.
• Set up rooms and ensure cleanliness of banquet equipment.
• Keep work environment organized and report broken equipment.

Education

High school diploma or equivalent

Job description

Responsibilities

• Customer Service - Demonstrate characteristics of excellence in customer service, follow CARES standards, respond to requests quickly and effectively, and understand customer needs and expectations to meet them.
• Communication - Effectively convey relevant information, keep key leadership and schedulers informed of new requests and changes, and post required schedules to provide customers with information.
• Problem Solving - Assist guests whenever possible, act as the first line of problem resolution, and refer all requests beyond the scope of responsibility to management.
• Room Setup - Read and interpret function set‑up sheets, set up rooms accordingly, set up banquet equipment, and ensure cleanliness and maintenance of all banquet equipment.
• Organization - Keep the work environment and equipment well organized and in good condition; report broken equipment or lights to management.

Qualifications

• High school diploma or equivalent
• No directly related experience required

Job Details

• Primary Location: Burnet Campus
• Schedule: Part time
• Shift: Rotating (United States of America)
• Department: Catering
• Employee Status: Stand By
• FTE: 0
• Weekly Hours: 0
• Expected Starting Pay Range: Annualized pay may vary based on FTE status $16.50 - $19.80

Equal Opportunity Statement

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.