Catering and Conference Services Manager

Auberge Collection; Telluride (CO); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Paid time off and sick time

Medical, Dental & Vision healthcare

401(k) with employer contribution

Health & Flexible Spending Account

Employee Assistance Program

Stay discounts

Job summary

Madeline Hotel & Residences, Auberge Collection in Telluride, CO, is seeking a Catering and Conference Services Manager to oversee all events and meetings at the property. The role coordinates catering, conference logistics, and guest experiences, ensuring seamless integration between the hotel, catering team, and client expectations.

The ideal candidate has 3–5 years of catering and event management experience, a bachelor’s degree in Hospitality Management or related field (preferred), and

Qualifications

• Bachelor’s degree preferred in Hospitality Management, Business Administration, or related field.
• 3–5 years of experience in catering and event management.
• Strong knowledge of event planning, catering operations and conference services.
• Excellent organizational, communication and interpersonal skills.
• Ability to manage multiple projects in a fast-paced, client-focused environment.

Responsibilities

• Act as main point of contact for all event clients from inquiry through execution.
• Translate client needs into event specifications and ensure all requirements are met.
• Provide creative suggestions on event layout, catering and related needs.
• Coordinate with Sales and Marketing to maximize sales opportunities.
• Develop and implement detailed event plans including menus, staffing and timelines.
• Work with culinary and kitchen teams to ensure high quality food and beverage offerings.
• Coordinate room setups, AV equipment, and all logistical elements for a smooth event.
• Supervise event day logistics, maintaining timing, flow and guest satisfaction.
• Negotiate with vendors, manage contracts and ensure service quality.
• Maintain client satisfaction and gather post-event feedback for relationship building.

Skills

Event planning

Catering operations

Conference services

Organizational skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Hospitality Management or related field

Job description

Catering and Conference Services Manager

• Full-time
• Job Type: Management

Perched in the heart of Telluride’s Mountain Village, Madeline Hotel & Residences, Auberge Collection is a luxurious alpine retreat that blends the spirit of the Rockies with Auberge’s signature warmth and sophistication. Surrounded by the majestic San Juan Mountains, the resort features 83 guest rooms, suites, and 71 private residences, each offering elevated design and sweeping mountain views.

Madeline pairs unrivaled ski-in/ski-out access with curated amenities, including Crest Club, the newly debuted private ski club, a dedicated Ski Valet, the Alpine Swim Club with heated pool and outdoor lounges, a full-service spa, fitness center, and an open-air ice rink. Distinctive dining experiences include the mountain-inspired Black Iron Kitchen + Bar and the elevated aprés destination, Timber Room. Following a dramatic property-wide redesign in 2021, Madeline invites guests to experience modern mountain luxury in one of America’s most iconic alpine destinations.

The targeted compensation range for this full time year round, exempt position is $80,000.00. The position offers a competitive compensation package presented by Auberge Resorts Collection.

The Catering and Conference Services Manager at Madeline Hotel and Residences is responsible for overseeing the successful execution of all events and meetings held at the property. This includes managing the planning, organization, and coordination of catering services, conference logistics, and guest experiences. The role ensures a seamless integration between the hotel’s facilities, catering team, and client expectations, providing exceptional service to all guests and event planners.

• Act as the main point of contact for all event clients, from initial inquiry through to event execution.
• Understand client needs and translate them into event specifications, ensuring that all requirements are met.
• Provide clients with creative suggestions and solutions regarding event layout, catering, and other event needs.
• Coordinate with the Sales and Marketing team to ensure that all sales opportunities are maximized.

Catering and Event Coordination

• Develop and implement detailed event plans, including menus, staffing, setup, timelines, and all other requirements.
• Work closely with the culinary and kitchen teams to ensure the highest quality food and beverage offerings for events.
• Coordinate room setups, AV equipment, and all other logistical elements to ensure the event runs smoothly.
• Supervise event day logistics, ensuring proper timing, flow, and guest satisfaction.

Vendor and Supplier Management

• Collaborate with external vendors and suppliers to secure any additional services required for events, such as decor, entertainment, or specialty services.
• Negotiate with vendors and manage contracts to ensure favorable terms and high-quality service.
• Maintain high levels of client satisfaction and ensure that any issues or concerns are addressed promptly and professionally.
• Follow up post-event to gather feedback and ensure long-term client relationships.

Sales and Business Development

• Work with the Sales team to identify and pursue new business opportunities for catering and conference services.
• Assist in the promotion of the hotel's meeting and event services, including coordinating tours and sales presentations.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• 3-5 years of experience in catering and event management, preferably within a hotel or resort setting.
• Strong knowledge of event planning, catering operations, and conference services.
• Excellent organizational, communication, and interpersonal skills.
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail.
• Ability to work in a fast-paced, client-focused environment.

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.